[Remote] Senior Product Manager, Consumer San Francisco, CA; Remote, US
Note: The job is a remote job and is open to candidates in USA. Maven is the world's largest virtual clinic for women and families, and they are seeking a Senior Product Manager to own core parts of the consumer experience. The role involves driving consumer acquisition and growth while partnering with various teams to enhance the consumer healthcare experience.
Responsibilities
- Own consumer acquisition and growth for Maven's direct-to-consumer business, starting with the GLP-1 funnel: landing experience, onboarding, conversion, and the paths that turn a first visit into an active member
- Build and run a high-velocity experimentation engine. Form hypotheses, ship tests, read results honestly, and compound learnings into a funnel that performs better every week
- Define the metrics that matter for consumer growth, instrument them, and use them to drive decisions, from top-of-funnel conversion to activation and early retention signals
- Grow your mandate from acquisition into retention and engagement over time, shaping how a member's first month becomes a lasting relationship with Maven
- Partner daily with engineering, design, analytics, clinical, and marketing to ship quickly without compromising the care quality and trust Maven is known for
- Bring a strong point of view on how AI changes both what we build for members and how fast we build it, and put it to work in your own workflow
Skills
- 5+ years of product management experience, with at least some of it on consumer products where you owned a funnel, a growth metric, or a revenue line
- A track record of shipping. You move from ambiguity to a live experiment fast, and you'd rather learn from production than perfect a doc
- Deep fluency with data. You define your own metrics, pull your own queries, design experiments that produce clean reads, and change your mind when the results tell you to
- Structured thinking that holds up under pressure. You can break a messy problem into parts, prioritize ruthlessly, and explain the why behind every tradeoff
- Creativity in the solution space. You generate options others don't see, and you know when the right answer is a copy change versus a new product surface
- Enough technical depth to go deep with engineers on architecture and tradeoffs, and to know what's cheap, what's expensive, and what's worth it
- Hands-on fluency with AI tools as part of how you work today, and a point of view on where AI meaningfully changes the consumer healthcare experience
- Customer obsession backed by evidence. You talk to users, watch sessions, and design from real behavior, not assumptions. Excellent written and verbal communication that brings clinical, marketing, and executive partners along with you
- Experience in consumer health, telehealth, or another regulated space where trust and care quality constrain how you grow
- Experience taking a 0-to-1 product from launch to product-market fit
Benefits
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
Company Overview
Company H1B Sponsorship