[Remote] Senior Operations Engineer - US

Note: The job is a remote job and is open to candidates in USA. Bolt6 is a sports technology company at the forefront of visual innovation, aiming to enhance how sports are experienced. The Senior Operations Engineer will operate technology for major sporting events, manage live events, and ensure high client satisfaction while fostering a positive team culture.

Responsibilities

• Operate Bolt6 products at events both in-person, on-site, and remotely from our Charlotte office
• Lead and manage live events on-site with minimal supervision, ensuring smooth operational delivery
• Take responsibility for pre-event planning and coordination for assigned events
• Uphold exceptional on-site standards and customer experience, consistently achieving high client satisfaction
• Foster a positive, efficient on-site team culture focused on operational excellence and continuous improvement
• Gather client feedback during deployments and implement improvements in real time where possible
• Install, configure, and support hardware and software systems, including cameras, servers, and cabling infrastructure
• Provide mentorship and potential line management support to junior team members

Skills

• Technical aptitude and the ability to quickly grasp complex issues
• Self starter with initiative and the ability to pick up and develop projects independently
• Ability to work quickly and make effective decisions
• Intellectually curious and has the drive to ask the right questions in order to get to the bottom of complex issues
• Individuals who are able to be flexible/are flexible in working arrangements
• Great interpersonal skills
• The ability to work well under pressure to tight deadlines whilst remaining organized
• Experience in networking, Kubernetes and/or software engineering
• Project management experience/qualifications
• A degree in a STEM (Science, Technology, Engineering and Mathematics) subject
• A love of sport!

Benefits

• Bonus scheme.
• Health and wellbeing stipend.
• Flexible hours and choice of working remotely from anywhere in the world.
• Support through learning and development tailored to your role.
• We have supported a number of promotions as well as internal changes to help our top talent grow and stay engaged in their careers.

Company Overview

Company H1B Sponsorship