[Remote] Senior Manager, Content Infrastructure and MLR Technical Lead
Note: The job is a remote job and is open to candidates in USA. Jazz Pharmaceuticals is a global biopharma company dedicated to developing life-changing medicines for serious diseases. The Senior Manager, Content Infrastructure and MLR Technical Lead will provide hands-on technical leadership and architectural guidance for the Content Infrastructure & MLR Global Capability team, ensuring the delivery of scalable and compliant solutions for enterprise content platforms.
Responsibilities
- Partner closely with the Content Infrastructure & MLR Global Capability Owner to design solutions that solve business problems, providing technical insight on what the technology can and cannot do, effort levels, and tradeoffs
- Collaborate with the Content Development & Deployment Technical Suite Lead and Architects to translate capability roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks
- Convert complex business requirements into clear technical specifications and executable technical work tasks
- Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including:
- Veeva PromoMats, enterprise digital asset and content management platform supporting storage, metadata, lifecycle management, and compliant content distribution
- MedComm Vault, medical content management platform enabling compliant content review, approval, and governance of regulated content
- MLR Accelerator, AI-enabled MLR workflow system supporting review, approval, and governance of promotional and medical content
- Translate technical requirements into well‑defined work for the development team, lead agile ceremonies, and ensure disciplined execution of the capability roadmap, taking ownership of complex technical challenges end to end
- Guide development teams in integrating content platforms with upstream and downstream systems (e.g., CRM, web, analytics platforms)
- Ensure solutions meet compliance, auditability, and regulatory requirements for medical and promotional content workflows
- Drive standardization and scalability of content and MLR workflows across brands and markets
- Support automation and optimization of MLR processes to improve cycle times and user experience
- Partner with business, IT security, and vendor teams to ensure the Content Infrastructure & MLR team technical solutions adhere to organizational standards, security policies, and regulatory requirements
- Organize and direct vendor partners to execute technical work, ensuring alignment with capability priorities, delivery timelines, and enterprise standards
- Partner with the Technical Suite Lead, Content Development & Deployment, to escalate and resolve complex technical challenges that span across Global Capability teams
- Mentor and guide software engineers and developers, elevating the team's overall technical capability
- Lead cross-team problem solving and resolution of technical challenges within the Global Capability team
Skills
- Deep understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks
- Experience designing scalable, secure, and compliant technology solutions within complex enterprise environments
- Strong knowledge of system integration patterns, APIs, and data architecture across enterprise content platforms and MLR workflow systems
- Experience designing and integrating enterprise digital platforms and technology solutions such as Veeva PromoMats, MedComm Vault, and MLR workflow solutions (e.g., MLR Accelerator)
- Understanding of security, compliance, and regulatory requirements relevant to enterprise content management and MLR review workflows
- Demonstrates strong hands-on technical delivery capabilities, effectively translating business requirements into technical specifications and guiding development teams and vendor partners to deliver high-quality solutions
- Experience working within Agile product development teams and product operating models
- Ability to translate business requirements and capability strategies into scalable technical plans
- Strong collaboration skills across capability, engineering, architecture, and business stakeholders
- Experience working in complex, matrixed organizations with multiple technology and Global Capability teams
- Strong problem-solving skills and ability to guide technical decision-making in ambiguous environments
- Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders
- Ability to balance technical innovation with operational reliability and enterprise governance
- Bachelor's degree in computer science, engineering, information systems, or related technical field
- 7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in software engineering, technical architecture, or enterprise platform development
- 2+ years of experience as a Tech Lead, or similar role involving hands-on technical leadership of a development team
- Demonstrated experience designing and delivering enterprise-scale digital platforms such as enterprise content platforms (e.g., Veeva PromoMats, MedComm Vault) and MLR workflow systems
- Experience working within complex, matrixed organizations with multiple technology and product teams
- Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions
- Experience in pharmaceutical or healthcare industries preferred
- Experience partnering with enterprise platform teams or Global Capability teams supporting digital and operational capabilities
- Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics
Benefits
- Discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan
- Discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan
- Medical, dental and vision insurance
- 401k retirement savings plan
- Flexible paid vacation
Company Overview