[Remote] Senior Director, Product Management

Note: The job is a remote job and is open to candidates in USA. Commerce is an innovative company focused on empowering businesses with an AI-driven commerce ecosystem. The Senior Director, Product Management will set strategy and drive execution across foundational platform product domains, ensuring successful adoption and alignment across teams.

Responsibilities

• Own end-to-end portfolio accountability — including P&L, product strategy, development, Alpha, beta, GA, and successful ongoing adoption — across multiple interdependent foundational platform domains, ensuring cohesion across teams, platforms, and commercial priorities
• Own portfolio-level strategy, roadmap, and delivery accountability, working cross-functionally to ensure foundational platform services are successfully adopted and leveraged by internal teams to take key products to market
• Define and maintain clear decision rights for platform evolution, deprecation strategy, and product modernization across assigned domains — reducing fragmentation and accelerating adoption
• Establish and operate cross-team governance models, planning cadences, and dependency management frameworks for portfolio-wide initiatives
• Translate business priorities into sequenced, multi-phase product strategies with clear investment rationale, tradeoffs, and success criteria
• Establish and champion portfolio-wide Definition of Ready and Definition of Done standards, ensuring consistent requirements quality and delivery predictability across all product teams
• Ensure PMs across the portfolio are operating effectively as the customer proxy during development — setting the expectation and model for real-time engineering partnership and tradeoff ownership
• Own the P&L for the portfolio; build and present quantified business cases to secure senior leadership alignment, protect revenue, and prioritize portfolio investment — including gross merchandise value (GMV), annual recurring revenue (ARR), and monthly recurring revenue (MRR) impact modeling
• Own key performance indicator (KPI) frameworks across the portfolio; deliver regular updates to senior and executive leadership on performance, tradeoffs, and strategic progress
• Drive alignment across global Product and Engineering stakeholders, coordinating delivery across large, complex, multi-team programs with many dependencies
• Partner with peer product and engineering leaders across Commerce's brand portfolio to ensure cross-platform strategy alignment and shared execution accountability
• Serve as a member of the Product Leadership team and a Product representative in executive and senior leadership forums, contributing to organizational strategy and representing the product perspective on business-critical decisions
• Champion developer and operator experience as a competitive differentiator at the platform level, with a focus on API quality, reliability, and adoption
• Lead adoption of AI-native workflows and modern product operating practices across the product management organization, increasing team leverage and execution velocity
• Mentor and coach Product Managers and Lead Product Managers within the portfolio, supporting their growth, sharing best practices, and contributing to a high-performing product management culture
• Support commercial outcomes including renewal conversations, regional expansion efforts, and customer-facing roadmap communication in partnership with Sales and Customer Success
• Own the platform-level relationship with Google Cloud from a product point of view, coordinating with the relevant Google Cloud, Shopping, Merchant Center, and Infrastructure teams to help support our various initiatives with Google
• Travel up to 30% as business needs require, including representation at Leadership Summits, monthly onsite planning at Commerce HQ in Austin, and in-person travel as a Product Leadership team member to partners

Skills

• Proven ability to set and execute multi-domain product strategy, operating with autonomy across a portfolio of technically complex and commercially significant product areas
• Demonstrated experience owning a product P&L and managing the full product lifecycle from strategy and development through Alpha, beta, GA, and sustained adoption
• Strong technical fluency across platform architecture, APIs, data pipelines, search/semantic systems, and auth/entitlement/billing systems; able to engage credibly with engineering leadership on architectural decisions and tradeoffs
• Demonstrated ability to build quantified business cases and influence investment decisions at the senior and executive leadership level
• Strong cross-functional leadership skills; able to align global Product, Engineering, Design, and Go-to-Market (GTM) stakeholders across time zones and organizational boundaries
• Exceptional executive communication skills — written and verbal — with the ability to translate complex technical and strategic concepts for senior audiences with precision and clarity
• Deep analytical capability; comfortable owning KPI frameworks and using performance data to drive portfolio-level prioritization and tradeoff decisions
• Experience establishing governance structures, operating models, and planning cadences for large, multi-team product programs
• Experience building or owning foundational/platform products (APIs, infrastructure, developer tooling) consumed by both internal teams and external customers and partners
• Demonstrated ability to develop product management talent through mentoring, coaching, and knowledge sharing across teams
• Experience driving AI-native workflows and modern product operating practices at a team or organizational level
• Proficiency with AI tools in a professional context, including Claude and ChatGPT
• Ability to operate effectively across global teams and time zones, including engagement with regional commercial and product stakeholder
• 12+ years of product management experience, including at least 5 years operating at a senior individual contributor or people management level across complex, multi-domain product portfolios
• Demonstrated track record of delivering platform-level or enterprise product strategies that drive significant, quantified business outcomes including revenue growth, retention, and platform adoption
• Experience owning end-to-end portfolio accountability including P&L, strategy, full-lifecycle execution, cross-team governance, and executive stakeholder management
• Experience in e-commerce, SaaS, or platform technology is strongly preferred
• Experience working within a multi-brand or multi-product company structure is a plus

Company Overview

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