[Remote] Program Manager, Customized Programs

Note: The job is a remote job and is open to candidates in USA. Academic Programs International (API) is a leader in international and experiential education. They are seeking an experienced Program Manager for their Customized Programs team to manage a portfolio of customized study abroad programs, build professional relationships, and develop new program opportunities.

Responsibilities

• Manage a portfolio of customized, faculty-led and experiential programs
• Proactively seek out new customized program development opportunities
• Gather specific details and requirements for requested programs
• Collaborate with international staff and partner organizations to develop comprehensive itineraries and budgets for programs
• Prepare and present detailed program proposals and contracts for university partners
• Oversee the program pre-departure process to prepare international staff, enrollment staff and faculty for program implementation
• Analyze post-program evaluation summaries, recommend improvements on future programs and initiate renewal of next year's programs

Skills

• Bachelor's degree from accredited college or university
• Experience developing and sustaining professional relationships across diverse groups of people
• Experience in account management, sales or similar position managing multiple clients/customers, programs, projects, etc
• Proficiency in Microsoft Office and Google Suite (particularly Excel and Sheets)
• Working knowledge of Salesforce (or similar CRM)
• Ability to manage multiple responsibilities simultaneously, while meeting established deadlines (critical)
• Excellent time management and organizational skills, with consistent and attentive follow-through; must have an eye for detail while juggling other projects, deadlines and distractions
• Effective relationship-building and interpersonal skills
• Strong communication skills, including the ability to write and speak professionally, respectfully and clearly with people from around the world; must be able to communicate expectations across diverse groups of people in a clear and professional manner
• Previous participation in a study/work/intern/volunteer abroad program (highly desirable)
• Previous experience working in higher ed, international education, student advising, or assisting faculty and their staff preferred

Benefits

• Competitive compensation and benefit packages (including bonus plans and flexible paid time off)
• Internal promotions and advancement opportunities
• Flexibility to work remotely or out of our beautiful office located just minutes from Barton Creek and Lake Austin
• Always stocked with snacks, beverages and catered lunches
• Company events and celebrations (especially when treats and raffle prizes are involved)

Company Overview