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[Remote] Program Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Petvisor is a company focused on building infrastructure that connects veterinary clinics, pet owners, and industry partners. They are seeking a Program Manager to lead the execution and operational management of CarePath's partnerships, ensuring successful campaign launches and performance through collaboration across multiple teams.

Responsibilities

  • Build, maintain, and drive execution against comprehensive campaign project plans, ensuring milestones, dependencies, and deliverables stay on track
  • Own campaign launch readiness by developing and managing launch checklists, coordinating cross-functional testing, and ensuring QA sign-off prior to every go-live
  • Partner closely with Product, Engineering, Marketing, Customer Success, and external partners to remove blockers and ensure successful campaign execution
  • Define and maintain campaign governance, including suppression rules, audience management, and operational standards as multiple customer journeys run simultaneously
  • Establish recurring performance reporting that provides visibility into campaign health, including sends, opens, clicks, conversions, unsubscribe rates, and other key engagement metrics
  • Present campaign performance, insights, and recommendations to CarePath leadership and strategic partners, helping inform future marketing investments
  • Identify opportunities to optimize campaign performance, customer engagement, and operational efficiency through data-driven decision making
  • Develop scalable processes, documentation, and operating cadences that enable future product launches and lifecycle marketing programs
  • Drive accountability across cross-functional teams while maintaining momentum toward launch commitments and business objectives

Skills

  • 4+ years of experience in Program Management, Project Management, or related roles within SaaS, healthcare technology, or other technology-driven organizations
  • Experience working with veterinary technology, healthcare technology, Practice Information Management Systems (PIMS), or customer engagement platforms
  • Strong project management skills with demonstrated ability to coordinate multiple stakeholders, timelines, and competing priorities
  • Experience building operational processes that improve campaign execution and organizational efficiency
  • Strong analytical mindset with experience interpreting campaign performance metrics and translating insights into action
  • Excellent communication and stakeholder management skills, including experience working directly with executive leaders and external partners
  • Ability to influence without direct authority while driving accountability across multiple teams
  • Highly organized with exceptional attention to detail and a proactive approach to identifying and mitigating risks

Benefits

  • Medical coverage for employees and dependents (80-90% covered by employer)
  • Employer HSA contribution with HDHP
  • 401(k) match up to 3.5%
  • Dependent Care Flexible Spending Account (FSA)
  • Dental & Vision coverage available
  • Basic Life and AD&D Insurance
  • Short and Long Term Disability
  • Flexible Time Off & 12 Paid Annual Holidays
  • Paid Parental Leave
  • Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
  • $250 Annual Stipend for Learning and Development

Company Overview

  • Petvisor is a veterinary and pet services business management and client engagement software company. It was founded in 2021, and is headquartered in Orlando, Florida, USA, with a workforce of 201-500 employees. Its website is https://petvisor.com.
  • Company H1B Sponsorship

  • Petvisor has a track record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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