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[Remote] Product/User Experience Manager - Remote

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. BASF Environmental Catalyst and Metal Solutions is a global leader in catalysis and precious metals, committed to creating a sustainable world. They are seeking a Product/User Experience Manager to develop UX concepts, conduct market research, and manage product information while facilitating communication across teams.

Responsibilities

  • Create UX concepts including task analyses, storyboards, and use cases to streamline user flows
  • Build wireframes using Figma and develop solutions based on user feedback from prototypes
  • Conduct market research, develop product roadmap, and monitor the competitive landscape by updating and maintaining the competitor database
  • Apply technical writing skills to update and standardize technical manuals to align with current practices
  • Perform system-related tasks, including updating critical product information
  • Translate Mandarin Chinese support materials and facilitating clear communication across teams

Skills

  • Master's degree or foreign equivalent degree in Linguistics, Content Strategy, Journalism, Information Technology, or a related field, and six (6) months of related work experience
  • Experience or knowledge with/in technical writing
  • Experience or knowledge with/in translating technical materials from English to Mandarin and vice versa
  • Experience or knowledge with/in using Google Analytics for tracking performance metrics and cleaning data using Python and R
  • Experience or knowledge with/in using Adobe Creative Suite, Figma, Canva, and CapCut for designing infographics, social media graphics, and video content for marketing campaigns
  • Experience or knowledge with/in developing strategic marketing communication plans
  • Experience or knowledge with/in using design tools such as Figma and SquareLine Studio
  • Experience or knowledge with/in managing social media campaigns in Mandarin for product launches and industry events
  • Experience or knowledge with/in search engine optimization (SEO) and content strategy for digital marketing to increase organic traffic and conversion rates
  • Fluent in speaking, reading, writing, and translating Mandarin

Benefits

  • Standard company benefits
  • 40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.
  • Up to 20% domestic and international travel may be required.
  • 100% Telecommuting permitted.

Company Overview

  • BASF Environmental Catalyst and Metal Solutions provides precious metals trading and recycling services for the automotive industry. It was founded in 1865, and is headquartered in Iselin, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is https://basf-catalystsmetals.com.
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