[Remote] People Technology Administrator and Analyst

Note: The job is a remote job and is open to candidates in USA. Amy’s Kitchen is a family-owned, independent organic and vegetarian food company committed to making healthy eating accessible. The People Technology Administrator and Analyst will support the management and optimization of People Technology Systems, provide technical support to end-users, and analyze people data for insights and recommendations.

Responsibilities

• Support the maintenance of the People Technology System (PTS), ensuring data accuracy, system integrity and security
• Provide technical support to end-users, troubleshooting system issues, and resolving user inquiries, elevating complex issues when necessary to the appropriate resource
• Collaborate with People Team members to identify system requirements and enhancements and implement necessary changes
• Conduct regular audits of data to ensure accuracy and compliance with company policies and regulations. In some cases, partner with other Subject Matter Experts (SMEs)
• As requested, and directed, generate reports and analyze people data to identify trends, patterns, and areas for improvement
• Develop and deliver training programs to educate People Team members on PTS functionality, analytics and best practices
• Support the implementation of new modules or functionalities within people technology
• Respond to basic and intermediate level people data requests by collecting, structuring analyzing, and reporting relevant data from various sources. Maintain case management tracking tool
• Develop and maintain documentation, ensuring work instructions, standard operating procedures, etc. are complete, accurate and up to date
• Support continuous improvement by identifying key opportunities, solutions, and tools for improving effectiveness and efficiency of People processes through information system changes, reporting, dashboard metrics, etc
• Develop relationships with managers and staff to provide guidance and support on PTS initiatives and to receive feedback to identify opportunities for improvement
• Provide excellent customer service to ensure activities allow for an exceptional end-user experience
• Liaise with IT Department on maintenance of system
• Perform special projects and other duties as needed

Skills

• Bachelor's degree (B.A.) in Human Resources, Management Information Systems, or other relevant subject, from four-year college or university; or equivalent combination of education and experience
• Minimum 2-4 years HRMS experience administration and analysis, including Business Intelligence reporting
• Strong knowledge of HR processes and best practices
• Solid experience in HRMS software (e.g. UKG, Oracle, SAP, ADP, Workday) and Microsoft Office Suite
• UKG Pro and UKG Pro Time (UTM) experience strongly desired
• Experience in data analysis and reporting using HRMS tools, including Cognos BI and Microsoft Power BI
• Innovative thinker who works well in a team environment
• Strong organizational and time management skills, proven attention to detail, sense of urgency, excellent follow-through, ability to successfully handle multiple priorities concurrently, and ability to handle sensitive information with the strictest of confidentiality
• Must be able to work independently or with a team in identifying and resolving issues, concerns, or problems
• Must have excellent written and verbal communications skills, be able to work in a deadline-oriented environment and be able to work effectively alone and as part of a team
• Research, analytical and problem-solving skills, able to interpret data, build sophisticated spreadsheets, summarize results and make recommendations
• Outstanding customer service skills and ability to work with people of diverse educational, ethnic and economic backgrounds
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, case studies, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Strong presentation skills and the ability to translate and relate complex information in a straightforward and non-jargon-based manner
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to solve practical and complex problems and deal with a variety of variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Human Resource Information Professional (HRIP) Certification
• HR Analytics Certification
• System implementation experience

Benefits

• Comprehensive health plans with Medical, Dental, and Vision coverage, plus Flexible Spending Accounts.
• Mental health support with Modern Health to nourish your and your family’s mental well-being.
• 401(k) Retirement Plan with employer match and Financial Wellness support at no cost to plan for the future.
• Referral Rewards and Scholarship Program to celebrate and invest in our teams.
• Tuition Reimbursement Program to fuel your educational pursuits.
• Paid parental leave for new parents.
• Paid Time Off for vacations and sick days, with 9 paid US Holidays annually to savor those special moments.
• Amy's product discount reimbursement to keep your pantry stocked, plus remote gym discounts to keep you moving and grooving!
• REMOTE OR HYBRID WORK OPTION: Hybrid and remote available

Company Overview