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[Remote] Pega Business Systems Analyst

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. System One is a passionate team of tech enthusiasts and professionals on a mission to reshape the future. They are seeking a Pega Business Systems Analyst to play a key role in the migration from Pega Cosmos to Constellation, focusing on bridging business UX ideas and Constellation reality while shaping work before it hits development.

Responsibilities

  • Convert business-defined UX concepts into:
  • Case types, stages, and steps
  • Views and view configurations
  • Data objects and relationships
  • Ensure designs align with Constellation patterns and constraints
  • Challenge and refine UX designs that are not feasible in Constellation
  • Lead creation and refinement of:
  • Case life cycles
  • Personas and user journeys
  • Data models (case + data objects)
  • Simplify and standardize workflows to fit Constellation best practices
  • Identify opportunities for reuse across case types
  • Drive design and configuration using App Studio (not Dev Studio-first mindset)
  • Define:
  • Views (forms, fields, layouts)
  • Assignments and processes
  • Partner with SSAs to ensure clean handoff for any advanced logic
  • Enforce Constellation-aligned design decisions:
  • Avoid unnecessary customization
  • Prevent 'Cosmos-style' UI thinking
  • Ensure solutions adhere to:
  • Pega guardrails
  • Reusability and maintainability standards
  • Act as the first line of defense before escalation to LSA
  • Facilitate:
  • Design workshops
  • Playback/demo sessions
  • Translate business feedback into actionable configuration changes
  • Educate stakeholders on:
  • What Constellation can and cannot do
  • Trade-offs in design decisions
  • Partner with LSA on:
  • Design decisions impacting architecture
  • Data model alignment
  • Work with SSAs/SAs to:
  • Clarify requirements
  • Ensure accurate implementation
  • Identify when requirements require:
  • Custom components
  • Integration changes
  • Create and refine user stories with:
  • Clear acceptance criteria
  • Constellation-aware design context
  • Ensure stories are:
  • Build-ready
  • Free of ambiguity
  • Prioritize work with product owners

Skills

  • 6–10 years total Pega, with at least 1–2 real Constellation implementations, and strong BSA + App Studio experience
  • Strong personal initiative, drive, motivated to learn
  • Strong written and communication skills
  • Banking experience

Company Overview

  • System One is a professional staffing firms. It was founded in 2008, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is http://www.systemoneservices.com.
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