[Remote] Operations Specialist, AI Solutions

Note: The job is a remote job and is open to candidates in USA. Juniper Square is a company focused on unlocking the potential of private markets through technology and data. They are seeking an Operations Specialist to ensure the quality and accuracy of AI-powered products by managing data onboarding, processing requests, and collaborating with cross-functional teams.

Responsibilities

• Ingest and structure historical data and documents into Juniper Square platforms, ensuring information is accurately captured and properly organized for use within AI-assisted workflows
• Receive and process incoming work requests within defined SLAs, working within AI-powered workflows to move requests efficiently from intake to completion
• Review AI-generated outputs for accuracy, completeness, and alignment with source material, applying consistent judgment at every step before work is considered complete
• Follow established operating procedures with precision, and actively contribute to refining and improving them
• Partner closely with customer-facing teams, maintaining clear communication and reliable turnaround accountability across multiple product workflows
• Serve as an operational point of contact for both internal stakeholders and external customers, representing Juniper Square with professionalism and clarity

Skills

• 2-3 years of professional work experience in an operations, administrative, or data-focused role
• Strong communication skills, both written and verbal, with the ability to engage effectively with internal teams and external customers alike
• Exceptional attention to detail with the ability to sustain accuracy under volume and time pressure
• Sound judgment and the initiative to escalate issues appropriately rather than work around them
• Comfort working within AI-assisted workflows and ability to critically evaluate AI-generated content rather than accept it at face value
• Proficiency in standard business tools including Excel and general communication platforms; comfort with task management workflows
• Ability to work independently and manage your own workload with a high degree of ownership
• Bachelor's degree or equivalent professional experience
• Experience in financial services or investment management is preferred
• Familiarity with institutional data and document workflows are helpful context for this work

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company-paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend

Company Overview

Company H1B Sponsorship