[Remote] Operations Manager - USA
Note: The job is a remote job and is open to candidates in USA. ScaleOps is redefining autonomous cloud and AI infrastructure. We're looking for a high-energy, people-first Operations Manager to own and scale our US operations, based in Boston.
Responsibilities
- HR operations end-to-end: onboarding, offboarding, benefits administration, and employee experience
- Payroll coordination and compliance documentation for US employees
- Vendor and partner management - owning relationships and keeping things running without friction
- Internal events and culture moments that make the US team feel connected to a global company
- Process-building as we scale: identifying gaps, proposing solutions, and actually implementing them
- Acting as the go-to contact for US employees across HR, finance, and operational questions
Skills
- 4+ years of experience in operations, people ops, or administrative roles
- A self-starter who doesn't wait to be told what to do and finds satisfaction in making things work
- Highly organized with strong attention to detail, without losing sight of the bigger picture
- Warm, positive communicator - people genuinely enjoy working with you
- Comfortable juggling multiple workstreams across HR, finance, and general ops
- Excellent written and verbal English; you can draft a policy and a Slack message with equal care
- Able to work independently in a remote environment and collaborate across time zones
- Executive support during US visits - coordinating logistics, accommodations, meals, and scheduling for leadership visiting from HQ; this means being on-site and available during those visits
- Startup experience strongly preferred
Company Overview