[Remote] Operations Consultant – Logistics/Freight Forwarding/Customs

Note: The job is a remote job and is open to candidates in USA. Magaya Corporation is a company specializing in logistics solutions, and they are seeking a Software Consultant to implement their products and mentor the team. The role involves overseeing customer projects, ensuring timely and budget-compliant implementations, and collaborating with the development team to meet client needs.

Responsibilities

• Implement Magaya products and solutions for new customers. Applying past operational expertise to improve customer experience and value
• Manage, train, and mentor the greater Professional Services team
• Coach and evaluate implementation work
• Project Management: Oversees and supports project plans and ensures that implementations are completed on time, within budget, and meets client expectations
• Collaborate with solutions developer team and ensure compliance with all client requirements and provide appropriate training to clients and ensure efficient implementation of all solutions and modules
• Report to management status of all ongoing projects and issues
• Guarantee department processes execution
• Performs other related duties assigned by management

Skills

• 2-5 years of experience in the related area as an individual contributor or leader
• International Freight Forwarding and Consolidations
• Warehousing, Supply Chain, 3PL Provider
• NVO Consolidations (Ocean and Air)
• Accounting Functions related to managing a logistics operation (P&L, AR/AP, Ops Bonus and Shipment margin, International Tax, Foreign Exchange)
• Organizational change/Change Management
• Well Rounded in Operational Processes: (Inventory Management, Purchase Order Management, Work Order/Project, Quote to Booking, Pricing, Warehousing, Storage Rules, Billing/Rating/Costing, Compliance, Foreign Agent/Agent Operations)
• Ability to propose creative technical and/or operations solutions to challenging problems and communicate technical and operational concepts and specifications clearly and efficiently
• Ability to work with a variety of customers from different departments in large and small groups
• Adaptable to various work settings and able to serve in an advisory leadership role
• Strong personal initiative and ability to execute with minimal oversight
• Willingness to travel domestically and internationally to visit customers and attend conferences and events as needed
• Experience operating or implementing Customs Compliance, Supply Chain Management, 3PL and International Freight Forwarding software a huge plus (examples Magaya, CargoWise, GoFreight, Descartes, Flex Cargo)
• Computer skills required: Microsoft Office, Project Management Software, Salesforce, JavaScript preferred
• Proficiency in English (additional language proficiency a plus – Spanish, French, etc.…)

Benefits

• (Remote) Work from Home Structure
• Paid Time Off Programs
• 2 Wellness Days
• Flexible Vacation Program as needed with Manager approval
• Sick LeaveMinimum of 5 sick days per year, with additional days determined by state-specific regulations.
• Paid Holidays
• 11 major holidays paid
• 2 floating holidays per year
• Medical, Vision, and Dental Plans through United HealthcareCoverage begins on the first day of the month following 30 days of employment
• 3 plan levels to choose from
• APL (Gap Plan)Supplemental coverage presented with regular insurance coverage to assist with Deductibles on larger or hospitalized procedures
• UHC STD, LTD, and Life InsuranceCoverage is effective on the first day of employment.
• 401(k) Retirement Plan
• Eligibility begins the first day of the month following 90 days of employment
• Immediate vesting
• Company match up to 4%
• Magaya does offer Work Visa Sponsership

Company Overview