[Remote] Migration Coordinator – Content Catalog: 26-01451
Note: The job is a remote job and is open to candidates in USA. Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. They are seeking a Migration Coordinator - Content Catalog to support customer transitions from UNIFI Pro to Content Catalog, responsible for coordinating migration activities, managing customer communication, and ensuring successful onboarding and migration completion.
Responsibilities
- Manage and coordinate end-to-end customer migration activities from UNIFI Pro to Content Catalog
- Schedule and lead customer introduction, onboarding, and kickoff meetings
- Guide customers through migration timelines, requirements, and onboarding processes
- Collect, verify, and maintain customer account and migration-related information
- Track migration progress, status updates, and workflow execution using internal dashboards and systems
- Coordinate migration readiness reviews, audits, execution activities, and validation processes
- Communicate proactively with customers throughout migration review and completion stages
- Monitor migration milestones and progress tracking within Salesforce and related operational systems
- Collaborate with support, QA, and development teams to troubleshoot and resolve migration issues
- Maintain migration documentation, reports, audit logs, and master tracking records
- Support operational process improvements to streamline migration efficiency and customer experience
Skills
- 3-5 years of hands-on Revit experience, specifically with family building
- 5+ years of experience supporting migrations, onboarding programs, or customer operational workflows
- Strong ability to independently manage assigned workflows and follow detailed process instructions
- Experience coordinating customer-facing operational or technical processes
- Strong organizational, communication, and project coordination skills
- Ability to manage multiple concurrent projects, timelines, and customer engagements
- Experience working with internal systems, dashboards, and collaboration tools
- Strong attention to detail with a proactive problem-solving mindset
- Experience with Autodesk Docs / Autodesk Forma
- Familiarity with Salesforce, Slack, Airtable, or AI tools such as Claude
- Experience supporting software migrations, SaaS onboarding programs, Autodesk ecosystem tools, customer success operations, architecture/engineering/construction (AEC) workflows, or technical support operations
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