[Remote] Manager, Systems Architecture
Note: The job is a remote job and is open to candidates in USA. Helen of Troy is a leading player in the global consumer products industry, known for its trusted brands like OXO and Hydro Flask. The Manager, Systems Architecture role involves leading the technical architecture for their Direct-to-Consumer ecosystem, ensuring the design of scalable and secure ecommerce solutions while collaborating across various teams.
Responsibilities
- Design and own end-to-end technical architecture across backend, frontend, integration, DevOps, and analytics layers
- Translate business requirements into technical specifications, architecture diagrams, and cohesive solution designs
- Produce and maintain clear architecture documentation (e.g., Confluence) to support engineering and business alignment
- Evaluate and recommend technology solutions and integration patterns
- Provide effort sizing and high-level estimation for architectural deliverables
- Ensure all solutions are scalable, secure, performant, and maintainable
- Lead architecture reviews across all DTC engineering teams
- Define, document, and enforce architectural standards, patterns, and guardrails
- Conduct code and design reviews to ensure architectural alignment and consistency
- Enforce best practices across backend, frontend, integration, DevOps, and analytics teams
- Identify, manage, and drive down technical debt while promoting long-term platform health
- Partner closely with engineering managers, lead engineers, and cross-functional teams across the DTC ecosystem
- Resolve cross-cutting technical dependencies and design conflicts between teams
- Coordinate architectural decisions spanning multiple teams, systems, and product lines
- Represent the architecture function in project discovery, planning, and stakeholder communications
- Ensure architectural decisions support delivery timelines, budgets, and business goals
- Contribute to and help shape the multi-year DTC technology roadmap
- Drive modernization initiatives, platform upgrades, and migration strategies
- Evaluate emerging technologies and recommend adoption where impactful
- Assess cost, risk, and ROI trade-offs for key architectural decisions
- Act as the architectural escalation point for complex, cross-team production and design issues
- Lead root cause analysis for incidents with architectural impact and implement systemic improvements to prevent recurrence
- Safeguard platform stability, scalability, and reliability across global ecommerce systems
- Mentor engineers and engineering managers on architectural thinking and design principles
- Coach and develop lead engineers into future architects
- Identify skill gaps and help build targeted training and development plans
- Foster a culture of technical excellence, collaboration, and continuous improvement across distributed teams
Skills
- Bachelor's degree in Computer Science, Computer Engineering, or a related technical field
- 10+ years of software engineering experience, including 5+ years in solution or systems architecture
- 5+ years of experience architecting Adobe Commerce (Magento 2) or comparable enterprise ecommerce platforms
- 3+ years in a technical lead or engineering management role
- 3+ years designing cloud-based solutions on AWS (or similar) within Linux environments
- Proven experience leading architecture across cross-functional teams (backend, frontend, integration, DevOps, analytics)
- Strong programming background in modern languages (e.g., PHP, Python, Java, Node.js, JavaScript) and familiarity with frontend frameworks (React, Vue, or similar)
- Experience working with global, distributed engineering teams (onshore and offshore)
- Deep expertise in Adobe Commerce / Magento 2 architecture, customization, and extensibility
- Strong knowledge of integration patterns (REST, GraphQL, event-driven, ETL, middleware) across ERP, OMS, 3PL, marketing, and analytics platforms
- Proficiency in AWS cloud architecture (compute, networking, storage, security, observability) and DevOps practices (CI/CD, infrastructure as code)
- Experience designing for performance, scalability, and capacity in high-traffic ecommerce environments
- Strong database architecture expertise (MySQL/MariaDB, Redis, Elasticsearch/OpenSearch)
- Advanced understanding of object-oriented design, MVC, microservices, event-driven architecture, and modern design patterns
- Familiarity with observability/APM tools (e.g., New Relic, Datadog) and security standards (PCI, GDPR, CCPA) with a secure-by-design mindset
- Strong skills in creating technical diagrams (C4, UML, sequence) and producing architecture documentation and business-facing presentations
- Authorized to work in the United States on a full-time basis
- Master's degree in a related field
- AWS Solutions Architect certification and/or Adobe Commerce (Magento) certification
Benefits
- Salary + Bonus
- Healthcare
- Dental
- Vision
- Paid Holidays
- Paid Parental Leave
- 401(k) with company match
- Basic Life Insurance
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Paid Time Off (PTO)
- Paid Charitable (volunteer) Leave
- Educational Assistance
Company Overview