[Remote] Manager, Marketing Automation Super Admin (Marketo)
Note: The job is a remote job and is open to candidates in USA. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. They are seeking a Marketing Automation Super Admin to serve as the strategic owner and technical authority for their Adobe Marketo platform, ensuring its long-term stability, scalability, and governance while leading a team of platform administrators.
Responsibilities
- Own the technical vision, architecture, and roadmap for Marketo within the enterprise technology stack
- Ensure platform scalability, performance, security, and governance
- Define and enforce Marketo standards, order of operations, and best practices
- Identify and address technical debt, platform risks, and architectural gaps
- Design and implement advanced Marketo configurations beyond standard administration
- Serve as the escalation point for complex platform issues and design decisions
- Translate business requirements into scalable, maintainable Marketo solutions
- Partner with Marketing, Sales Operations, IT, and Analytics on end-to-end lifecycle and automation initiatives
- Advise stakeholders on platform capabilities, trade-offs, and best practices
- Own and optimize the Marketo–Salesforce (SFDC) integration, including data synchronization, lifecycle logic, and field mappings
- Collaborate with Salesforce administrators and IT teams on cross-platform initiatives
- Ensure alignment between marketing automation and sales operations processes
- Act as the primary liaison with Adobe Marketo Support for escalated issues and complex defects
- Manage the full lifecycle of support engagements, including troubleshooting and root cause analysis
- Incorporate support learnings into platform standards and operational documentation
- Lead, mentor, and develop a team of Marketing Automation Platform Administrators
- Establish and maintain platform documentation, standards, and operational playbooks
- Review and approve complex builds to ensure architectural integrity
Skills
- 10+ years of hands-on Adobe Marketo experience in enterprise environments
- Strong background in B2B marketing automation and complex lifecycle models
- Proven experience as a senior Marketo administrator, business analyst, and functional consultant
- Deep expertise in Marketo order of operations
- Extensive experience with Salesforce integration and B2B data models
- Experience working within large, multi-tool marketing technology ecosystems
- Strategic, architectural mindset with strong operational discipline
- Demonstrated ability to lead and mentor technical platform teams
- Strong cross-functional collaboration and stakeholder management skills
- Ability to communicate complex technical concepts to diverse audiences
- Marketo certifications strongly preferred
Benefits
- We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
- Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
Company Overview
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