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[Remote] Lead Product Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Cleo is a fintech company on a mission to transform humanity's relationship with money through innovative technology. The Lead Product Manager will collaborate with cross-functional teams to drive product strategy, focusing on user data and enhancing customer engagement through machine learning and intuitive design.

Responsibilities

  • Leading the product strategy for Cleo’s product experiences
  • Collaborating closely with ML engineers, data scientists and analysts to launch key new products with a global focus
  • Defining and track success metrics related to customer engagement, retention, and financial well-being
  • Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most
  • Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences
  • Ensuring your squad is aligned and involved in product direction and key decisions
  • Continuously iterating on the product based on user insights, data, and testing outcomes

Skills

  • Extensive product management experience, building highly technical products
  • Experience working with machine learning modelling, Credit Risk or data science-driven features
  • Proficiency in systems thinking - you will be able to work directly with developers and tech leads on a daily basis
  • Strong prioritisation skills with the ability to focus your team on impactful work
  • Collaborative and inclusive leadership style with a track record of empowering cross-functional teams
  • Ability to clearly communicate product decisions and trade-offs to stakeholders
  • Creativity in approaching product challenges and rethinking how people manage their finances
  • High energy and ownership mindset with a focus on driving measurable outcomes
  • Passion for building tools that improve users' financial lives through engaging, meaningful conversations

Benefits

  • A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
  • Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
  • A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
  • Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
  • Work where you work best. We’re a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.
  • Company-wide performance reviews every 6 months
  • Generous pay increases for high-performing team members
  • Equity top-ups for team members getting promoted
  • 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • 401k matching
  • Medical Insurance, Dental and Vision care
  • Generous Parental Leave
  • 1 month paid sabbatical after 4 years at Cleo
  • Regular socials and activities, online and in-person
  • We'll pay for your OpenAI subscription
  • Online mental health support via Spill

Company Overview

  • Changing the world’s relationship with money. It was founded in 2016, and is headquartered in London, England, GBR, with a workforce of 201-500 employees. Its website is https://www.meetcleo.com/.
  • Company H1B Sponsorship

  • Cleo has a track record of offering H1B sponsorships, with 3 in 2025, 1 in 2023, 2 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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