[Remote] Lead IT Specialist (Systems Analysis/Applications Software)

Note: The job is a remote job and is open to candidates in USA. USAJOBS is seeking a Lead IT Specialist in Systems Analysis and Applications Software. The role involves serving as a technical expert for Compliance Domain systems development and leading complex projects while providing analytical and advisory support services.

Responsibilities

• Independently or as a Team Leader, serves as a technical expert for Compliance Domain systems development and undertakes technically complex projects/studies requiring coordination across functional lines service-wide
• Develops or assists other developers with software applications for the PC/Server/Web portal environment, using languages and technologies such as Java, J2EE, XML, HTML, SOAP, SQL, DB2, Oracle, other object oriented language and/or other Web technologies. This includes understanding syntax, creating, compiling, executing, testing, and debugging programs, functions, and objects
• Is an expert senior technical advisor and Team Leader providing the full range of analytical and advisory support services, including the recommendation of programs and policies. Provides guidance and assistance on the entire range of technical issues, especially in development program areas
• Evaluates and interprets comprehensive systemic change requests and makes recommendations to management
• Plans, organizes, and/or leads corporate or large-scale studies, projects, or team efforts which include other subject matter specialists, and involves highly technical computer issues

Skills

• A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education
• Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program
• Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service
• One year of experience refers to full-time work; part-time work is considered on a prorated basis
• You must meet the following requirements by the closing date of this announcement
• MINIMUM REQUIREMENTS FOR GRADE 12 LEVEL UP (GS or Equivalent): You must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail, 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) Oral Communication, 7) Problem Solving, 8) Team Work and 9) Technical Competence
• GS-14 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service
• Specialized experience for this position includes: Leading or coordinating IT projects, application-related efforts, operational initiatives, or system-related activities that affect multiple users, teams, programs, or business processes
• Applying advanced IT principles, concepts, methods, and practices to evaluate requirements; resolve technical issues; guide system, application, or code testing and configuration decisions; and ensure technical documentation and federal cybersecurity, privacy, or regulatory requirements are addressed
• Engaging customers, stakeholders, users, product or business owners, and technical teams to define business or technical requirements, communicate technical impacts, and guide delivery of secure, reliable, scalable IT solutions
• Evaluating system, service, or application performance, availability, reliability, security controls, usability, and operational effectiveness; identifying risks, issues, defects, or gaps; and leading corrective actions or improvement efforts
• Analyzing competing technical approaches and providing authoritative recommendations to management, stakeholders, or IT specialists on the selection, design, configuration, implementation, or improvement of IT solutions with organizational impact
• Planning and coordinating an agency-wide implementation of process improvement methods and concepts to improve the quality of software products; serving as the principal advocate within the agency/organization for the application of process improvement concepts and practices; and consulting with senior specialists and IT managers throughout the agency in the implementation of process improvement practices
• Leading teams that design and develop agency-wide applications which included review and approval of technical requirements for projects, developing project plans; providing guidance to team members and serving as primary liaison between customers and vendors and IT management throughout the development process
• Designing, developing, integrating, testing, and supporting conversational interfaces, virtual assistants, voice automation, or interactive voice response (IVR) solutions in a production environment
• Developing natural language processing (NLP), speech recognition, intent-based routing, conversational workflow, or automated self-service solutions for customer interactions
• Integrating voice or conversational platforms with enterprise applications, APIs, backend systems, authentication services, or customer data platforms
• Demonstrating subject matter expert (SME)-level proficiency in programming language such as Java or Python, including development of backend services, automation, integrations, or conversational application logic
• Troubleshooting and resolving complex system integration, application reliability, authentication, speech processing, or performance issues across interconnected platforms
• Applying DevSecOps, CI/CD pipelines, automated testing, version control, and agile software development practices in enterprise environments
• Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education
• Must be a U.S. Citizen or National and provide proof of U.S. Citizenship
• Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so
• Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Alternative work schedule, staggered work hours may be available.
• General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
• Cost-of-Living Allowances (COLA): Puerto Rico includes COLA.
• Learn more about federal benefits.
• Review our benefits.

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