[Remote] Lead AI Engineer

Note: The job is a remote job and is open to candidates in USA. Veracity Insurance Solutions, LLC is an innovative insurance partner dedicated to empowering small business owners. They are seeking a Lead AI Engineer to serve as the foremost technical authority on AI strategy and architecture, focusing on integrating AI into their customer-facing digital insurance platform.

Responsibilities

• Define the AI engineering roadmap and architecture standards across the organization
• Lead build vs. buy vs. integrate decision-making for AI systems and platforms – and be accountable for articulating how you arrived at those decisions
• Evaluate emerging tools, frameworks, and models; provide clear, defensible recommendations to leadership
• Serve as the ultimate technical escalation point for complex AI/ML system design challenges
• Architect AI solutions for our enterprise platform – which has already been substantially rebuilt and requires thoughtful evolution, not ground-up construction
• Design systems for scale, reliability, and cost-efficiency in production environments
• Establish LLMOps practices – evaluation and regression suites for LLM-powered features, cost and quality observability, versioned prompts/configs with staged rollout and rollback, and production guardrails
• Ensure AI systems integrate cleanly with existing product and engineering infrastructure
• Partner closely with Product and Engineering leadership to align AI capabilities with business outcomes
• Receive operational support to help initiate and coordinate cross-functional engagement, allowing you to stay focused on technical leadership and decision-making
• Provide clear guidance on resource allocation – who owns what, who should be engaged, and in what sequence
• Translate complex technical concepts for non-technical audiences, including executives and business stakeholders
• Challenge direction constructively and push back on approaches that compromise long-term system health
• Champion and introduce AI-assisted coding practices and developer tooling across the engineering organization
• Define standards for responsible AI development including guardrails, evaluation frameworks, and security considerations
• Drive continuous improvement in how the organization builds and ships AI-powered features

Skills

• Bachelor's or Master's degree in Computer Science, Engineering, or a related quantitative field (or equivalent practical experience)
• 8+ years of software engineering experience, with demonstrated mastery designing and shipping production systems where correctness, reliability, and auditability matter
• 2+ years building production LLM/GenAI and agentic systems, plus fluency with AI-assisted coding tooling and the judgment to set org-wide standards, evals, and guardrails for AI-generated code
• Sound judgment about where AI belongs and where it must not – comfortable with probabilistic agents for customer-facing and research tasks, while keeping policy binding, money movement, and compliance flows deterministic, auditable, and human-governed
• Experience making and communicating build vs. buy vs. integrate decisions at an organizational level
• Proficiency in Python and the modern GenAI application stack – agent/orchestration frameworks (e.g. LangChain, LlamaIndex, or equivalents), model-provider SDKs, vector databases, and evaluation tooling
• Exceptional written and verbal communication skills – you can write a crisp architecture decision record and present it to a board-level audience
• Experience in a technical lead or principal engineer role with broad organizational influence
• Background working closely with product engineering teams in a dual-track agile model
• Familiarity with RAG architectures, vector databases, and semantic search at scale
• Experience with AI cost management, observability, and governance frameworks

Benefits

• Health, dental, and vision plans
• Amazing work-life balance with 4 weeks of Paid Time Off
• 10 Paid Company Holidays with 2 floating holidays
• 401K Programs with employer match
• Personal assistance programs for support in a healthy personal and work life

Company Overview

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