[Remote] Key Account Manager

Note: The job is a remote job and is open to candidates in USA. DwyerOmega is seeking a Key Account Manager to join their Sales team. The Key Account Manager will be responsible for managing and growing relationships with important customers, driving sales through strategic planning and customer engagement. This role involves understanding customer needs and providing tailored solutions while focusing on revenue growth and customer satisfaction.

Responsibilities

• Proactively prospect and develop new business with new and existing customers through effective outbound outreach using a variety of channels including emails, calls, customer visits and lead marketing campaigns
• Expand customers' product purchasing portfolio through cross-selling and up-selling opportunities
• Use Salesforce to update accounts and opportunities. Detailing stage, current status, applications, descriptions, account plans, etc
• Account and Opportunity knowledge of top accounts, bottom accounts, why increasing or decreasing, cross-sell and upsell opportunities
• Use Power BI to analyze the customer purchases, product lines, shipments, bookings, backlog, and historical data
• Properly communicate customer issues with appropriate company personnel
• Participate in all product training courses and continuously improve your knowledge of company product lines
• Use your exceptional communication skills to work with stakeholders at all levels, from senior decision-makers to entry-level champions
• Build effective working relationships with customers through regular communication, focusing on building a realistic mutual understanding of customer requirements
• Demonstrate a performance-driven mindset and entrepreneurial spirit to meet or exceed annual sales targets within assigned accounts

Skills

• At least 5 years of experience in sales, ideally in sensors and instrumentation technical sales
• Strong understanding of sensor and instrumentation products, applications, and market dynamics
• Strong written and verbal communication skills
• Ability to professionally represent the company and its products
• Self-driven, motivated, and results oriented
• Proven track record of meeting or exceeding sales targets
• Excellent negotiation, presentation, and closing skills
• Able to analyze data and sales statistics and translate results into better solutions
• Ability to multitask and manage several accounts
• Proven results of delivering customer solutions
• Willingness to travel as needed to meet with customers and attend industry events
• Bachelor's degree preferred
• Salesforce, Power BI, Microsoft application experience

Company Overview