[Remote] Global Program Manager - Commercial Life Sciences
Note: The job is a remote job and is open to candidates in USA. Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Global Program Manager will be responsible for managing customer-facing teams and coordinating closely with sales to optimize Veeva’s products and services, ensuring customer success and driving product adoption.
Responsibilities
- Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers
- Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap
- Establish post-deployment application management
- Support implementation proposals and services contract negotiation
- Coordinate Customer Success Manager activities to drive product value and adoption
- Coordinate Product Management and Product Support activities
Skills
- 7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing)
- Consulting experience across multiple functional areas for enterprise pharma clients
- Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results
- Experience in technology strategy and roadmap development for large pharma customers
- Proven executive communication skills
- Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
- Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority
- Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high
- Based in Eastern or Central Time Zone and able to travel up to 50% of the time
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Company Overview
Company H1B Sponsorship