[Remote] Enterprise Account Partner, SLED

Note: The job is a remote job and is open to candidates in USA. NinjaOne is a company dedicated to simplifying IT management for government agencies, and they are seeking an Enterprise SLED Account Partner. This role involves driving growth and retention for large state and federal accounts, serving as a strategic advisor to public sector stakeholders, and ensuring effective adoption of NinjaOne’s IT solutions.

Responsibilities

• Own a portfolio of large state and federal agency accounts with diverse stakeholders and procurement structures
• Drive deep product adoption across departments and campuses, identify strategic expansion opportunities, and ensure agencies fully realize the value of their NinjaOne investment throughout the contract lifecycle
• Serve as a trusted advisor to senior government IT leaders—IT Directors, CIOs, CISOs, and department heads—helping them navigate complex budget constraints, multi-year procurement cycles, and evolving regulatory compliance requirements
• Translate NinjaOne’s technical capabilities into outcomes they care about: Risk reduction – ransomware defense, endpoint visibility, and patching gap remediation; Operational efficiency – empowering lean IT teams to manage more with less; Audit readiness and compliance – CJIS, HIPAA, FERPA, NIST, and FedRAMP alignment
• Proactively identify gaps in endpoint visibility, patch compliance, and tool sprawl across departments before they become problems
• Drive standardization and consolidation across agencies and campuses, and anticipate adoption challenges tied to staffing shortages, legacy infrastructure, and organizational change
• Identify and execute expansion opportunities—department-wide rollouts, agency consolidation, and replacement of legacy tools—by aligning NinjaOne’s RMM, endpoint management, cybersecurity, and automation solutions to enterprise-scale IT modernization initiatives
• Lead structured Executive Business Reviews with senior agency stakeholders, focused on security posture improvements, cost avoidance, and progress against IT modernization roadmaps
• Build and maintain strong, multi-threaded relationships across agency IT teams, procurement offices, and senior leadership
• Keep stakeholders engaged and informed on best practices, new capabilities, and funding strategies relevant to their missions
• Lead NinjaOne through sophisticated procurement processes including large-scale RFPs, multi-agency cooperative purchasing agreements, and federal and state contracting vehicles
• Work closely with NinjaOne’s legal and finance teams to navigate grant funding sources (ARPA, E-Rate, CARES, state grants) and public sector buying vehicles
• Act as the internal voice of SLED customers, advocating for compliance requirements, procurement constraints, and security priorities across NinjaOne
• Utilize Salesforce to manage enterprise pipeline, forecast revenue accurately, and track multi-stakeholder engagement across long, complex sales cycles aligned to government budget and appropriations timelines
• Stay current on federal and state government IT priorities, agency-specific technology initiatives, cybersecurity mandates, and emerging compliance requirements

Skills

• Enterprise Public Sector Experience: You have a proven track record managing and growing large, complex state or federal government accounts, with deep knowledge of enterprise procurement processes, multi-year budget cycles, grant funding mechanisms, and regulatory compliance
• Proven Account Growth Track Record: You have successfully expanded high-value SLED accounts, identified and executed upsell/cross-sell opportunities at scale, and helped large agencies modernize and optimize their IT operations
• Executive-Level Consultative Approach: You excel at engaging senior government stakeholders—CIOs, CISOs, IT Directors—and aligning enterprise technology solutions to large-scale efficiency, security, compliance, and mission delivery goals
• Exceptional Communication & Relationship Management: You can navigate complex, multi-stakeholder environments—from agency CIOs to procurement officers—translating sophisticated IT capabilities into business value conversations that resonate in the public sector
• Strategic Problem-Solver: You proactively identify and address funding challenges, security mandates, legacy infrastructure constraints, and organizational adoption barriers, keeping large agencies on track with their long-term IT transformation goals
• Proficiency in Salesforce & Enterprise CRM Best Practices
• Bachelor's Degree (Preferred): Or equivalent experience in IT, Public Administration, Business, or a related field
• Deep IT & Compliance Knowledge: Strong familiarity with federal and state IT frameworks, cybersecurity mandates (NIST, CJIS, FERPA, HIPAA, FedRAMP, FISMA), and large-scale funding sources (ARPA, E-Rate, CARES, federal appropriations, state grants) is strongly preferred

Benefits

• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunities for growth and advancement.

Company Overview