[Remote] Engineering Manager, Processing

Note: The job is a remote job and is open to candidates in USA. Lithic is a modern card issuing and processing platform that empowers financial companies to innovate in payments. The Engineering Manager for the Processing team will lead the development and maintenance of real-time interfaces for transaction processing, ensuring high reliability and low latency across card transactions while collaborating with cross-functional teams.

Responsibilities

• Ensure high reliability, low latency, and correctness for Lithic's transaction processing interfaces and related services
• Lead delivery of new capabilities across authorization, clearing/settlement, disputes, and network integration surfaces
• Own and evolve the infrastructure supporting physical network peering with card network partners, ensuring connectivity, failover, and capacity meet reliability requirements
• Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements
• Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way
• Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work
• Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly
• Participate in and help evolve the team's on-call rotation

Skills

• Experience managing and growing engineers, including coaching, feedback, and hiring
• Strong technical judgment and system design skills, especially for low-latency, high-availability systems, with solid networking and infrastructure knowledge
• Comfort staying close to the work — this is a player-coach role where the manager can unblock, review designs, and occasionally contribute hands-on when needed
• Experience shipping and operating production services with strict uptime and latency requirements
• Experience with or interest in network infrastructure — peering, connectivity, failover, and capacity planning for external partner integrations
• Experience with or interest in learning payment processing — card network protocols, authorization flows, clearing/settlement, or similar domains
• Experience with Java, Python, or Kotlin and AWS (or closely related stacks), and an ability to ramp quickly where the stack is unfamiliar
• Strong cross-functional communication skills and an ability to keep teams aligned under time pressure
• Growth mindset and continuous desire to learn and improve
• An interest in fintech and payments is preferred

Benefits

• Unlimited PTO
• 12-weeks fully paid parental leave
• 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
• Work From Anywhere: work from anywhere in the world 4-weeks each year
• 3% cashback on card purchases with your complimentary Privacy.com employee account
• Health, vision, and dental insurance; HSA Contribution Match
• 401(k) match
• Voluntary Life Insurance and STD/LTD
• Commuter benefit
• Catered lunch every Tuesday and Thursday

Company Overview