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[Remote] Director, Financial Services, Customer Partner (NY, NY)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Kyndryl is a leading global IT services company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Director, Financial Services, Customer Partner to drive account growth, build customer relationships, and lead strategic account management efforts.

Responsibilities

  • Create, maintain, and develop deep customer connections
  • Drive proactive account growth
  • Focus on selling new offerings and minimizing erosion in renewals
  • Develop and execute cutting-edge account strategies
  • Build relationships with key decision-makers and deliver tailor-made solutions
  • Work closely with other sales team members to ensure a seamless account management process
  • Lead one or more Portfolio or Strategic accounts
  • Generate new opportunities and expand existing work into larger scopes and new capabilities
  • Build a strong go-to-market pipeline with partners
  • Provide innovative solutions that position Kyndryl as a leader in the market
  • Ensure customer satisfaction and account compliance

Skills

  • 5+ years experience running account P&L
  • Deep knowledge of business and technology trends and industry best practices
  • 7+ years of experience managing sales process end-to-end
  • Proven experience with revenue growth, cost, profitability, trends, and risks
  • Open minded and empathetic approach in relationships with customers
  • Bachelor's degree or Master's degree
  • Sales experience in technical solutions

Benefits

  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • The chance to work with a leading global IT services company.
  • This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
  • You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
  • If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
  • Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
  • Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

Company Overview

  • Kyndryl is an information technology and services company. It was founded in 2021, and is headquartered in New City, New York, USA, with a workforce of 10001+ employees. Its website is https://www.kyndryl.com.
  • Company H1B Sponsorship

  • Kyndryl has a track record of offering H1B sponsorships, with 10 in 2026, 37 in 2025, 35 in 2024, 20 in 2023, 39 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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