[Remote] Director, Commercial Strategy and Operations

Note: The job is a remote job and is open to candidates in USA. Ilant Health is a value-based healthcare provider focused on cardiometabolic obesity, dedicated to increasing access to treatment while reducing healthcare costs. The Director of Commercial Strategy and Operations will lead the RFP/RFI response process, develop financial models, and collaborate with marketing to create compelling sales collateral, ultimately enhancing the effectiveness of the commercial team.

Responsibilities

• Own the end-to-end RFP/RFI response process — intake, project plan, drafting, cross-functional input, and on-time, accurate submission
• Build and maintain the RFP content library, keeping answers current, version-controlled, and consistent with approved clinical, regulatory, and security positions
• Coordinate input from Clinical, Legal, Product, Security, and Finance, resolving conflicting or stale answers before they reach a buyer
• Build and maintain customized financial models, ROI analyses, and pricing scenarios for prospective employer, payer, and broker clients
• Run utilization-based sensitivity and breakeven analyses using client-specific inputs (population size, demographics, utilization assumptions)
• Support proposal economics and ensure financial assumptions used in deals stay aligned with internal financial planning
• Partner with the Data team to translate Ilant’s outcomes and analytics into compelling, defensible evidence that advances deals — ROI proof points, population insights, and outcome narratives tailored to employer, payer, and broker audiences
• Communicate outcome and ROI claims so they withstand scrutiny from sophisticated buyers and their actuarial and analytics advisors
• Maintain CRM hygiene and pipeline reporting — keeping rep-level data quality, pipeline accuracy, and stage progression current (note: this role does not own quota or sales-team target-setting)
• Partner with Marketing to design and maintain pitch decks, ROI summaries, one-pagers, customer-facing FAQs, and internal execution playbooks, on-brand and audience-specific
• Simplify technically dense contracting, clinical, and benefit-design concepts into materials non-technical sales staff can confidently use
• Track competitors, market shifts, and buyer dynamics across employer, payer, and broker channels; maintain battlecards and positioning guidance
• Translate complex market and competitive data into clear, actionable guidance the sales team can use in live deals
• Identify and prototype AI-enabled workflows to make RFP response, collateral production, and competitive research faster and higher quality
• Bring a continuous-improvement mindset to the commercial 'machinery,' proposing and implementing better ways of working

Skills

• 3–5 years spanning management consulting, FP&A / financial analysis, strategy, or commercial/revenue operations
• Exceptional attention to detail and accuracy — you catch the inconsistency others miss, and you treat a client-facing number as something to defend
• Strong financial modeling skills (advanced Excel / Google Sheets); comfortable building models from a blank sheet
• Proven ability to manage multi-stakeholder processes under tight deadlines (RFPs, deliverables, cross-functional projects)
• Exceptional writing and presentation skills — can build a compelling deck, write a sharp memo, and tailor messaging to different audiences
• An active builder mindset toward generative AI — you don't just use AI to write text; you understand how to leverage LLMs, prompt frameworks, or automation scripts to streamline knowledge work
• Experience in healthcare, digital health, health benefits, or enterprise B2B environments; healthcare consulting experience a plus
• Familiarity with employer health benefit economics, capitated/risk-based contracting, or pricing structures
• Startup or high-growth experience; comfort operating without established playbooks
• Experience with Salesforce, BI tools (e.g., Power BI), or similar systems

Benefits

• Fully remote environment – work from anywhere while maintaining meaningful collaboration with a distributed team
• Comprehensive health benefits – medical, dental, and vision coverage to support you and your family
• Paid time off – 2 weeks of PTO to rest, recharge, and take the time you need
• Flexible floating holiday – one additional day each year to celebrate what matters most to you
• Paid sick leave – 5 sick days so you can prioritize your health when needed
• 11 paid company holidays throughout the year
• 401(k) retirement plan to help you invest in your future
• Healthcare and Dependent Care FSA options for additional tax-advantaged savings

Company Overview