[Remote] Continuing Education Administrator (Remote)

Note: The job is a remote job and is open to candidates in USA. Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with aphasia. The Continuing Education Administrator will be responsible for ensuring compliance with ASHA Continuing Education requirements, managing course registrations, and maintaining relationships with external speech-language pathologists.

Responsibilities

• Serve as the primary, day-to-day liaison and contact person with ASHA in order to safeguard a mutually beneficial relationship, and Lingraphica’s reputation as a CEU provider
• Run ASHA reports, check for accuracy, and submit to CE governing bodies
• Audit and confirm course rosters
• Respond to inquiries and audits from ASHA and other CE governing bodies in a timely manner
• Provide customer follow-up to inquiring learners who have questions about the status of their course completion, course options, etc
• Work with Education and Marketing/Events teams to register and report all course offerings, cancellations and reschedules to maintain accuracy of all course offerings
• Maintain an organized system for required file maintenance of all correspondence
• Proofread, format, and generate CE course promotional materials for course registration purposes
• Ensure accurate and timely registration of all existing live and on-demand/self-study offerings on a weekly, monthly, and annual basis
• Edit Instructional Personnel Bios as needed, to update promotional materials
• Generate and e-mail certificates of completion prior to 2021 to SLPs upon their request and provide guidance to accessing learner certificates of completion via our LMS
• Follow all current ASHA CE requirements and procedures and apply any new updates by date of implementation
• Contribute to Education and Research team initiatives
• Provide support for the LMS platform (troubleshooting, support, and maintaining monthly self study offerings)
• May be required to perform other duties as assigned

Skills

• Associate's Degree and/or equivalent combination of education and work experience
• 3-5 years administrative experience
• Experience with computer programs including Excel, Outlook, OneDrive, Zoom, Slack, Basecamp, Adobe, LMS systems, and CRM systems
• Ability and willingness to take and pass required exam for CE governing body
• Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings
• Excellent verbal and written communication skills
• Excellent proofreading and accurate reporting skills
• Ability to work independently and autonomously
• Ability to learn and adhere to all ASHA CE requirements and procedures
• Professional demeanor and customer service skills
• Highly organized with proven track record of adherence to deadlines
• Administrative experience within Education or Educational Programs

Benefits

• Comprehensive benefits package
• Ability and willingness to travel within the U.S. (including airline travel) is required up to 2 times per year for in-person team and all-company meetings
• Reasonable accommodations to support individuals with disabilities in performing the essential functions of the job

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