[Remote] Content & Communications Lead

Note: The job is a remote job and is open to candidates in USA. Loka is a full-stack software consultancy that has made significant contributions to reducing food waste and supporting education. They are seeking a Senior Content & Communications Lead to own and produce high-impact external content and shape the company's editorial strategy, with a strong emphasis on translating technical topics into engaging content for various audiences.

Responsibilities

• Own and produce high-impact external content — case studies, web pages, landing copy, sales emails, offers, social posts, thought leadership, campaign narratives
• Translate Loka's technical wins (GenAI, agentic systems, cloud migrations, regulated-industry deployments) into sharp, accurate, audience-ready writing that lands with AWS sellers and buyers
• Develop and maintain the working understanding of Loka's offerings, audiences, and positioning needed to write independently without heavy SME hand-holding
• Sit on calls with engineers, SMEs, AWS partners, and clients — and turn what you heard into content that's accurate, persuasive, and on-brand
• Shape Loka's editorial and content strategy within your domain — what we're saying, to whom, through what, and why now
• Bring point of view to content planning: propose pieces, angles, and campaigns based on Loka's priorities (AWS co-sell, regulated industries, production AI work) rather than waiting for assignments
• Defend editorial choices with clear reasoning rooted in audience and objective
• Hold the Loka brand and voice across every format and channel
• Self-edit before handoff. Don't hand over work you can't defend as ready to ship
• Produce content that captures the 'so what' for AWS sellers and buyers, not just surface-level summaries
• Use Claude and other AI tools meaningfully to accelerate drafting, research, editing, and repurposing
• Apply judgment about what should be automated, what should be assisted, and what still needs a human eye and brain

Skills

• 5+ years of experience in content, communications, editorial, or marketing writing roles — ideally at a services, consulting, or B2B technology company
• A background in at least one of: engineering, cloud, software, services, or B2B tech. This could be a former engineer or developer who moved into content, a writer with years of experience at a cloud / AI / SaaS / enterprise software company, a journalist who covered enterprise tech, or someone who grew up in a B2B services environment. Engineering background is the strongest plus
• Exceptional writing skills across formats: long-form, short-form, email, sales assets
• Demonstrated ability to write credibly about technical topics — AI, cloud, data, software — for both technical and business audiences
• Strong editorial judgment: taste, audience calibration, and a clear sense of when something is ready to ship
• Excellent verbal and written English communication skills
• Strong organizational skills and the ability to manage multiple fast-moving priorities
• Deep curiosity about AI-enabled content workflows and good judgment about their limitations
• Based in the United States with eligibility to work in the US

Benefits

• 5/4 schedule with every other Friday off — 26 extra days off a year
• 100% remote work
• Premium health insurance
• 401(k) matching
• Short- and long-term disability coverage
• Paid sick days and local holidays
• Premium mental health subscriptions
• Continuous Learning Support
• And more

Company Overview