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[Remote] AI Backend Engineer (AI Workflow Systems)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. BJAK is Southeast Asia's largest digital insurance platform, building AI-powered products that simplify insurance and financial services for millions of users. They are looking for talented AI Backend Engineers to build systems that power AI-driven decisioning, automation, and orchestration across their platform.

Responsibilities

  • Build and operate backend systems that serve AI-powered insurance workflows in production
  • Design and implement AI orchestration layers that connect models, APIs, workflows, and business logic
  • Build inference pipelines for LLM-based and AI-assisted automation systems
  • Optimize latency, throughput, and cost across AI services (caching, batching, streaming, routing)
  • Design stable service boundaries between backend systems, ML components, and product APIs
  • Implement observability: logging, metrics, tracing, alerting, and incident response workflows
  • Debug production issues across distributed AI systems and resolve root causes
  • Collaborate closely with frontend, product, operations, and ML teams to ship end-to-end features
  • Continuously improve system reliability, scalability, and performance

Skills

  • Strong backend engineering experience in production systems
  • Experience building or operating high-throughput, low-latency services
  • Familiarity with AI systems (LLMs, embeddings, or AI workflows)
  • Experience with distributed systems and production debugging
  • Strong understanding of APIs, data flows, and system design principles
  • Experience with observability tools (logging, monitoring, tracing)
  • Strong ownership mindset and bias toward shipping
  • Comfortable working in fast-paced, globally distributed teams

Benefits

  • Learning & Development Budget - Support for continuous growth
  • Career Growth - Fast-moving engineering environment
  • Competitive Compensation - Attractive salary package
  • Fully Remote - Work remotely with globally distributed teams

Company Overview

  • Bjak is a technology company that develops an insurance comparison platform. It was founded in 2019, and is headquartered in Selangor, Selangor, MYS, with a workforce of 201-500 employees. Its website is https://bjak.com.
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