[Remote] Administrator, SPIDER
Note: The job is a remote job and is open to candidates in USA. Guardian Jobs is recruiting for a growing independent property services business seeking a part-time Administrator. This role involves supporting day-to-day administration, sales support, and finance processes while offering flexibility and remote working opportunities.
Responsibilities
- Manage and maintain the online booking system, payment platform and accounting software, ensuring records remain accurate and up to date
- Reconcile financial information across business systems and bank statements, investigating and resolving discrepancies where required
- Support the sales team with administration, customer account queries and credit control activities
- Provide professional customer service via telephone and email, responding to enquiries from prospective and existing customers
- Maintain CRM systems, business records and documentation while producing reports and providing general administrative support
- Undertake occasional visits to business locations across East Suffolk and assist with ad hoc administrative duties as required
Skills
- Previous experience in an administration, office support, sales administration or finance administration role
- Confident working independently in a remote environment
- Excellent organisational skills
- Exceptional attention to detail
- Confident reconciling information across multiple systems
- Strong IT skills, including Microsoft Outlook, Word and Excel
- Experience using CRM systems
- Excellent written and verbal communication skills
- Professional telephone manner
- Proactive approach to identifying and resolving issues
- Full UK driving licence
- Access to your own vehicle
- Right to work in the UK
- Experience using Xero would be highly advantageous
- Formal finance qualifications are not essential
Benefits
- Holiday: 24 days annual leave plus bank holidays (pro rata)
- Generous 8% employer pension contribution
- Remote working following training
- The opportunity to join a supportive and growing business
Company Overview