[Remote] Account Manager - Flexible Packaging

Note: The job is a remote job and is open to candidates in USA. Mondi Group is a global leader in packaging and paper, dedicated to sustainability and innovation. The Account Manager will manage and grow customer accounts, drive profitable sales growth, and ensure strong customer satisfaction through a consultative sales approach.

Responsibilities

• Develop, manage, and grow relationships with existing customer accounts while identifying and closing new business opportunities
• Promote and sell products and services using a consultative, value-based sales approach
• Execute sales activities including prospecting calls, customer visits, follow-up, and account planning
• Prepare clear, accurate proposals and quotations for current and prospective customers
• Negotiate pricing, contracts, and terms to maximize value and profitability across accounts
• Create and manage customer value plans that identify growth, share expansion, and revenue opportunities
• Coordinate closely with internal teams including marketing, sales management, accounting, logistics, and technical service to deliver integrated customer solutions
• Manage customer expectations and satisfaction through service level agreements and proactive communication
• Establish accurate monthly sales forecasts, track performance against targets, and report on progress
• Manage Day Sales Outstanding (DSO) and Accounts Receivable (AR) in collaboration with customers and internal partners
• Monitor market conditions, competitive activity, and product applications to identify opportunities and risks
• Participate in trade shows and industry events as needed to support business development
• Provide regular oral and written updates to management on customer needs, challenges, competitive activity, and growth potential

Skills

• Bachelor's degree in a related business field required
• Minimum of 7+ years of sales experience, preferably within paper, packaging, or a related industrial/manufacturing environment
• Proven ability to manage accounts from prospecting through contract close using a consultative sales approach
• Strong negotiation, problem-solving, and relationship-building skills
• Results-driven mindset with the ability to work independently and collaboratively within a team environment
• Excellent verbal and written communication skills
• Strong business acumen with the ability to understand customer needs and deliver value-based solutions
• Proficient in standard business and computer applications
• Willingness and ability to travel as required (at least 50%)
• Professional, polished presence with a high sense of urgency and accountability
• CRM experience preferred

Benefits

• SIP bonus
• Full Medical, Dental, Vision, Life Insurance
• 401k Retirement Savings Plan, fully vested and company match
• An interesting job within the packaging & paper industry
• Opportunities for professional growth

Company Overview