[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential services for customers and flexible earnings opportunities for Personal Shoppers. The Account Manager will support and drive high valued performance results for Instacart’s ad products through optimizations and upsells while communicating the value of Instacart to partners.

Responsibilities

• Collaborate with the Sales Team to build trusted CPG relationships
• Serve as the main point of contact for all pre and post sale activities including media planning, campaign reporting, optimization and performance
• Create media plans matching partner goals and provide ad product offerings to partners
• Provide weekly reports to advertisers with sound optimizations to improve campaign performance and achieve advertisers’ KPI
• Lead CPG cadence calls to present campaign and category insights with a data driven approach; use data to tell stories to show impact of ad campaigns
• Present compelling category and advertiser specific business trends and insights
• Proactively pitch cross-sell and upsell opportunities to advertisers
• Be a partner advocate during pilots and internal cross functional feedback sessions
• Compile campaign wrap reports owing follow up and actionable takeaways
• Partner with cross functional teams and spearhead the creation of the Quarterly Business Review; present campaign insights to CPG advertisers with an analytical mindset
• Develop a deep understanding of Instacart’s evolving full funnel advertising suite and strategy
• Actively participates in gap to goal planning and manages quota over multiple business units

Skills

• Undergraduate college degree required
• 3 + years of similar work experience
• Proven track record of building strong customer relationships
• Intermediate skills with Microsoft Excel, Google Drive (GMail, Docs, Sheets and Slides), Salesforce and Tableau
• Knowledge of paid search, display, account management, ad serving, CPG or e-commerce
• Ability to work independently, manage multiple priorities and take initiative in a high paced environment
• Succeeds in an external facing role, confidently communicates with advertisers and key stakeholders
• High attention to detail, exceptional organizational skills and creative problem solver
• Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role
• BA/BS degree in business, advertising, commerce, digital marketing or related field

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
• This role also includes a Sales Incentive Plan.
• The cash variable incentive target is based on individual sales performance.
• Payout terms will be based on the Sales incentive Plan for this role.
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.

Company Overview

Company H1B Sponsorship