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[Remote] Account Executive - Omni Agent

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. CallMiner is the global leader in AI-powered conversation intelligence and customer experience automation. They are seeking a high-impact New Business Sales Executive to drive the growth of their Omni Agent solution by engaging with existing customers and demonstrating the platform's capabilities in automating workflows and enhancing customer experience.

Responsibilities

  • Own and execute a business sales plan for existing customers across multiple industries
  • Build and manage a strong pipeline through proactive value based selling efforts, marketing campaigns, and relationship development with senior decision makers
  • Position CallMiner Omni Agent as a differentiated AI powered solution, articulating clear business value and ROI
  • Lead the full automation sales cycle—from initial discovery and qualification through to proposal, negotiation, and close
  • Stay ahead of market trends, competitive offerings, and emerging technologies within the AI agent automation space
  • Collaborate closely with marketing, product, and customer success teams to deliver compelling customized demos, proposals, and customer specific value narratives
  • Represent CallMiner at industry events, conferences, and partner engagements to elevate brand presence and generate new opportunities
  • Maintain accurate forecasting, pipeline hygiene, and CRM discipline

Skills

  • Deep understanding of the AI agent ecosystem, including key competitors, market dynamics, and buyer priorities and processes
  • Strong consultative selling skills with the ability to uncover pain points, build compelling business cases, and influence senior stakeholders
  • Exceptional communication, presentation, and negotiation abilities
  • Self-starter mindset with the drive to build something, not just maintain it
  • Ability to thrive in a fast-moving, innovative environment where autonomy and initiative are essential

Benefits

  • Quality medical, dental and vision benefits
  • Life and disability insurance
  • Reimbursement programs for both fitness and tuition
  • 401k matching
  • Generous PTO including an annual volunteer day
  • Paid maternity, and parental leave

Company Overview

  • CallMiner develops AI-powered conversation intelligence software that analyzes customer interactions, particularly in call centers. It was founded in 2002, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.callminer.com.
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