Provider Relations & Claims Advocate - Evernorth Behavioral Health (Remote)
About the Role
Join Cigna Healthcare as a Provider Relations & Claims Advocate – Remote, M-F Schedule in United States. The Claims & PR Advocate is a phone queue-based position responsible for servicing inbound claim-related calls from members, providers, and provider office staff. Advocates will handle back-to-back calls throughout the day, with occasional outbound calls required to resolve claim issues.
Key Responsibilities
- Answer inbound calls from members and providers regarding claims, contracting, and provider relations.
- Work in a structured call queue environment, handling a high volume of calls daily.
- Make outbound calls as needed for issue resolution or follow-up.
- Use multiple applications during calls to research and resolve inquiries.
Requirements
- of 18 days of paid time off per year and paid holidays.
- For more details on our employee.
Benefits & Compensation
- Salary: $24 - $37/hr
- Signing bonus: $1.
- 18 days PTO.
- 401(k) with employer match.
Work Schedule
- Full-Time position.
- Remote position - work from anywhere.
This position offers a signing bonus. Work with Cigna Healthcare in United States.