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Network Performance Monitoring Engineer

Work from home Full-time role Hiring

Are you ready to join a growing team? CTG is seeking to fill a Network Performance Monitoring Engineer opening for our client. Location: RemoteDuration: 10 months Primary Responsibilities: Lead the engineering, administration, and optimization of enterprise Network Performance Monitoring (NPM) platforms. Design and manage network telemetry solutions utilizing SNMP, NetFlow, sFlow, IPFIX, and streaming telemetry. Develop monitoring strategies that deliver comprehensive visibility across routers, switches, firewalls, load balancers, WAN, and cloud networking environments. Build intelligent alerting, anomaly detection, and event correlation to improve operational efficiency and reduce alert fatigue. Analyze network performance, identify bottlenecks, and drive root cause analysis for latency, packet loss, congestion, and routing issues. Develop dashboards, reports, and KPI metrics supporting both operational teams and executive leadership. Integrate network monitoring with enterprise observability platforms such as Dynatrace, ITOM, Splunk, Grafana, or similar technologies. Automate monitoring workflows including device onboarding, dashboard creation, alert tuning, reporting, and proactive remediation. Partner with Network Engineering, SRE, Infrastructure, and Application teams to improve monitoring coverage, incident response, and operational excellence. Establish monitoring governance, standards, naming conventions, and enterprise best practices. Scope of Responsibilities: This senior engineering role is responsible for the design, implementation, administration, governance, and continuous improvement of enterprise Network Performance Monitoring capabilities. The successful candidate will provide technical leadership for monitoring platform architecture, telemetry collection, alert engineering, observability integration, performance analysis, automation, and operational excellence while ensuring scalable, reliable, and proactive monitoring across complex enterprise environments. Key areas of responsibility include: Monitoring platform ownership, lifecycle management, upgrades, and capacity planning. Network telemetry architecture utilizing SNMP, NetFlow, sFlow, IPFIX, streaming telemetry, and device metrics. Alert engineering including thresholds, baselines, anomaly detection, event correlation, and noise reduction. Network performance analysis, capacity planning, forecasting, and root cause analysis. Development of operational and executive dashboards, reporting, and SLA metrics. Integration with enterprise observability and IT Operations Management platforms. Major incident support and subject matter expertise for network monitoring technologies. Enterprise-wide monitoring coverage for on-premises, cloud, hybrid, and edge networking environments. Governance, compliance, monitoring standards, metadata management, and enterprise architecture alignment. Automation initiatives that improve MTTR, MTTD, monitoring coverage, and operational efficiency. Supervisory/Managerial Responsibilities: No direct personnel management responsibilities. Provide technical leadership, mentoring, and subject matter expertise across engineering teams. Lead technical initiatives and promote enterprise monitoring best practices. Education and Experience Required: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related discipline, or equivalent work experience. 8+ years of enterprise network engineering or network performance monitoring experience. Hands-on experience with Network Performance Monitoring platforms such as SevOne or comparable enterprise monitoring solutions. Strong knowledge of SNMP, NetFlow, sFlow, IPFIX, streaming telemetry, routing, switching, WAN technologies, and cloud networking. Experience developing dashboards, KPIs, telemetry pipelines, alerting strategies, and monitoring automation. Proven experience performing network performance analysis, troubleshooting, root cause analysis, and capacity planning. Experience with scripting or automation using Python, PowerShell, or similar languages. Excellent analytical, troubleshooting, organizational, and communication skills. Education and Experience Preferred: Experience with enterprise observability platforms including Dynatrace, Splunk, Grafana, Prometheus, ITOM, or OpenTelemetry. Experience supporting AWS, Azure, or Google Cloud networking environments. Knowledge of Infrastructure as Code using Terraform, Ansible, or similar automation tools. Experience implementing self-healing automation and proactive monitoring solutions. Industry certifications such as CCNP, CCIE, Network+, or ITIL are preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $55.98 to $93.29/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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