Medical Support Specialist
Are you a medical professional who is passionate about helping others, but tired of working in a clinic or hospital? ForTheVeteran is a medical consulting company who partners with veterans to navigate the confusing and challenging VA disability compensation process. We believe that it should be easy for veterans to receive the benefits that they have already sacrificed to earn. Our in-house medical team are experts in the VA claims process and can help veterans identify the claims most valuable to their unique medical conditions. Our core values that we expect all of our team members to embody are: Be a lifelong learner. Commitment to the veteran’s best interest. Solve tomorrow’s problems today. Build mutual trust. Go the extra mile. No one is just a number / You’re more than just a number Attitude is everything.
Requirements
We are seeking a hardworking, self-motivated medical professional who is passionate about making a difference in the lives of disabled veterans to join our team as a Medical Support Specialist. As a Medical Support Specialist, you will work closely with our dedicated Medical Team and the veterans we serve. A typical day as a Medical Support Specialist consists of pre-scheduled phone conversations with our clients discussing their upcoming medical exams related to their disability claims. This role is ideal for someone who has an affinity for learning and wants to continue to use your healthcare experience without having to be at the bedside or in a clinic. This role will be cross trained to assist the Client Care team as needed. Qualifications: Genuine passion for helping disabled veterans and making a positive impact in their lives. At least one year of experience as a Certified Nursing Assistant, Medical Assistant, Nurse Tech, or Medical Receptionist. Work in a Customer Care role may be considered. Exceptional written and verbal communication skills, with the ability to effectively engage and build rapport with veterans over the phone. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. Self-motivated and results-oriented, with the ability to work independently and as part of a team. Comfortable working in a fully remote environment, with access to reliable internet connection and a quiet workspace. Knowledge of VA benefits and the claims process is preferred but not required as the selected applicant will undergo extensive training.
Benefits
Full-time, fully remote position - must be within Tennessee to be considered. Two weeks of PTO annually, with additional weeks awarded based on time with the company. (After 90 days) Paid holidays Medical/Dental/Vision available at start Opportunities for professional development and advancement in a fast-growing company Comprehensive training and ongoing support Meaningful work that makes a difference in the lives of disabled veterans Compensation is $18-$20/hour, paid bi-weekly.