[Hiring] UKG Pro WFM Specialist (Advanced Scheduler) @Stanford Medicine Children's Health

Role Description The Advanced Scheduler is responsible for developing and supporting the design, development, and optimization of complex staff schedules. This role ensures payroll related coding are aligned with operational needs, compliance, organizational policies, union and regulatory requirements.

• Independently addresses issues and design decisions of moderate to high complexity with little or no supervision.
• Delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.
• Acts as a liaison between business teams, application vendors, and IT for system integration, enhancements, and issue fixes.
• Translates complex business needs and makes recommendations.
• Provides guidance to the project team and facilitates key project meetings, communications, and working sessions.
• Serves as subject matter expert for workforce management and scheduling systems.
• Designs, develops, and continuously optimizes complex staff schedules to support operational efficiency, staffing needs, volumes, demand, operational requirements, and labor cost management.
• Participates in workforce management configurations, implementations, modifications, and upgrades of time and attendance initiatives.
• Conducts configuration and testing for new scheduling features, enhancements, and upgrades.
• Ensures data integrity and audit readiness for scheduling, punch data, pay rules, and labor allocation.
• Partners with Clinical Operations and other leaders to align scheduling practices with staffing policies, union rules, and productivity targets.
• Provides advanced troubleshooting and escalated support for critical scheduling and timekeeping issues.
• Creates detailed functional and technical design documents, including test plans, test cases, user training documents, and implementation documentation.
• Ensures accurate payroll-related coding within schedules, maintaining compliance with organizational policies, procedures, and regulatory requirements.
• Coordinates release management, including configuration changes, regression testing, and migration activities.
• Upholds system governance standards and change-control processes.
• Delivers system training and guidance for leaders, superusers, and schedulers.
• Analyzes complex data or facts and summarizes and presents findings in a compelling way.

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Finance, Business Administration or related field.
• Five (5) years of experience in UKG PRo WFM advanced scheduling.
• Experience leading complex system configurations, upgrades, and cross-functional implementations.
• Experience in troubleshooting, root-cause analysis, and translating operational needs into system solutions.
• Experience working with payroll, timekeeping, and integrations in a healthcare or union environment.

Requirements

• Knowledge of payroll systems configuration, payroll structures, and business processes.
• Ability to interpret timekeeping data and translate into actionable insights.
• Strong time management and organization skills.
• Ability to conduct research and analysis, interpret regulations or policies, reach conclusions, and present findings.
• Ability to create and maintain strong, professional relationships at different levels of organization and build consensus.
• Skilled in effectively handling sensitive and confidential communications and materials.
• Ability to work in a matrix environment with multiple stakeholders and clients.
• Ability to identify, design, and administer plans that support hospital strategic goals.
• Ability to communicate effectively with technical and non-technical audiences.
• Advanced MS Office (Word, Excel, PowerPoint, Outlook, Teams).

Benefits

• Compensation is based on the level and requirements of the role.
• Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities.
• Typically, new team members join at the minimum to mid salary range.
• Minimum to Midpoint Range (Hourly): $58.28 to $75.76