[Remote] Channel Partner Sales Engineer

Note: The job is a remote job and is open to candidates in USA. Sparklight is committed to keeping customers and associates connected, and they are seeking a Channel Partner Sales Engineer to collaborate with various teams to support and close strategic opportunities. The role involves acting as a technical subject-matter expert, enabling partners to successfully position and deliver solutions, while also providing advanced Sales Engineering support.

Responsibilities

• Provide advanced Sales Engineering support for mid-sized and moderately complex customer accounts
• Partner cross-functionally with Sales, Product, Customer Support, and Project Management to drive solution adoption and customer satisfaction
• Participate in partner and customer discovery calls to assess technical requirements and business goals
• Serve as a trusted technical advisor throughout the sales cycle
• Create timely and accurate technical configurations and solution designs for proposals and sales quotes
• Conduct live and remote product demonstrations, clearly communicating Sparklight’s competitive advantages
• Monitor product performance and escalate significant technical issues as needed
• Identify upsell opportunities based on customer requirements and solution gaps
• Train sales representatives on product functionality, enhancements, and new offerings
• Represent Sparklight at partner meetings, industry events, conferences, and trade shows
• Build strong technical credibility and trusted relationships within the partner community
• Support and strengthen strategic partnerships with Technology Services Brokers (TSBs) and other channel organizations

Skills

• 3+ years in a technical role within the telecom or Information Technology industries
• Experience with enterprise architectures and solution design (e.g., LAN/WAN/ WLAN, SD-WAN, MPLS, BGP, DNS, VPN, UCaaS, SIP, trunking, etc.)
• Bachelor's degree or AA in Engineering, Computer Science, Information Technology, or a related field; or equivalent experience
• Possesses the ability to achieve relevant certifications: CCNA/CCNP, CompTIA Network+, CMSS (Meraki), MEF 3.0
• Proficient with MS 365 suite, including Excel, Vizio, and PowerPoint
• Ability to create technical documentation, solution diagrams, and RFP responses
• Strong presentation and communication skills, including demo delivery and technical workshops
• Ability to diagnose complex technical issues and propose tailored solutions
• Creative thinking and adaptability in rapidly changing customer environments
• Ability to manage multiple priorities in a fast-paced sales environment
• Self-starter with the ability to work independently or as part of a sales/account team
• Experience supporting channel, indirect, broker, or partner sales organizations
• Familiarity with TSD ecosystems and advisor sales models
• Experience using CRM platforms such as Salesforce or equivalent tools
• Industry certifications such as CCNA, Network+, CMSS, or equivalent
• Experience presenting at partner events or conducting external technical enablement sessions

Benefits

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment
• FREE Cable One services for associates who live in a serviceable area
• Up to $50/mo. cell phone stipend

Company Overview