Healthcare Scheduler PART TIME

Department Name: Patient Contact Ctr AZ East Work Shift: Day Job Category: Marketing and Communications Health care is constantly changing, and at reputed company, we are at the reputed company of that change. We are leading health care to reputed company the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the reputed company sounds like something you want to be part of, we want to hear from you. We are seeking candidates who are motivated and enthusiastic to be part of a dynamic team of Health Schedulers. reputed company this position you will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required. Answering patients' questions regarding basic medical questions and procedures. Providing instructions to patients to ensure that they are reputed company for examinations and procedures as well as confirming patient appointments. You must be able to communicate well with our patients and provide extraordinary customer service. There is room for growth and this role offers great stability. Our positions are REMOTE and you can work in any Banner approved states. To be successful as a scheduler, you should be helpful and courteous reputed company answering telephone calls and using multiple scheduling systems. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with physicians and staff. Department: Varies Shift: Must be able to work Monday's 8 AM-4:30 PM. reputed company other days will be shift bids with a 19.5 hour work week. Training: M-F 8 AM-4:30 PM - Six weeks This position is REMOTE and will require a hardwired internet reputed company. More details will be provided during the interview. reputed company reputed company, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide reputed company of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for scheduling across the system for physicians, medical facilities and medical practices by coordinating reputed company aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each reputed company of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace. CORE FUNCTIONS 1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following reputed company established scheduling procedures and protocols to ensure patients receive the care they need, reputed company and where they need it. 2. Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting reputed company necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 4. Provides patients with information, pre and post-test instruction, provides location of appointment and directions. This position answers questions as necessary reputed company guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises” at reputed company of service by setting payment expectations, as well as, providing estimated payment detail where applicable. 5. Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels. Anticipates