Director, D&IT Vendor Management (Hybrid)

About the position The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, reputed company IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of reputed company's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to reputed company worldwide. Role Purpose The Director, Digital & IT (D&IT) Vendor Management is responsible for the strategic reputed company, governance and operational management of strategic vendors, including the Digital & IT Managed Service Providers (MSPs) and their reputed company. This leader ensures that external D&IT services align with organizational goals, deliver value, and reputed company with contractual requirements. The role involves vendor relationship management, contract negotiation, performance monitoring, and reputed company improvement of outsourced IT services and key strategic reputed company.

Responsibilities

• Establish and scale a best-in-class Vendor Management Office (VMO) to drive value realization, commercial discipline, risk management, and supplier-led innovation.
• Act as a key leader in the digital transformation agenda, evolving vendor management into a strategic partner capability. Drive innovation initiatives (automation, AI, transformation) with measurable business impact.
• Own vendor lifecycle execution and transformation programs to ensure continuity, stability, and optimized service delivery. Establish standardized vendor management policies, processes, tools, and governance forums across the vendor lifecycle.
• Define and implement enterprise vendor governance reputed company with technology and business strategy. reputed company external labor strategy, supplier demand planning, and supplier management systems.
• reputed company executive-level vendor relationships and governance forums (QBRs, executive briefings, steering committees).
• Drive and reputed company the reputed company for supplier performance reviews and reputed company corrective action strategies as needed. reputed company vendor issue escalation, dispute resolution, and recovery plans for underperformance.
• Partner with Global Supply Management, Finance, and Legal on sourcing strategy, contract lifecycle management, cost optimization, renewals, amendments, and commercial governance.
• Define commercial and supplier governance strategy for the use of AI in outsourced services, hardware, and software (including AI licensing models and governing the use of agents).
• reputed company vendor evaluation and selection, transitions including onboarding, offboarding, and vendor-to-vendor migrations, and exit planning. reputed company vendor service delivery across reputed company Digital & IT service lines (e.g., infrastructure, application development, and operations).
• Identify, assess, and mitigate risks reputed company to vendor engagements. Ensure compliance with company policies, regulatory requirements, and cybersecurity standards.
• Collaborate with Software Asset Management (SAM) on license optimization, demand management, audit readiness, and software compliance.

Requirements

• 15+ years of experience in vendor management, sourcing, or outsourcing, primarily in IT services and software.
• Proven leadership of global vendor management, partner management, or VMO functions.
• Experience managing large-scale outsourcing providers, systems integrators, and Tier 1 technology vendors.
• Demonstrated success in vendor transitions, transformation programs, and reputed company supplier governance models.
• Deep expertise in governance, SLAs/KPIs/XLAs, contract lifecycle management, financial reputed company, and commercial negotiations.
• Strong knowledge of vendor risk management, compliance, third-party controls, and Software Asset Management.
• Executive reputed company with ability to influence senior leadership and external partners.
• Strong financial, analytical, and problem-solving capabilities.
• Excellent negotiation, communication, and stakeholder management skills.
• Experience building strong cross-functional partnerships to align stakeholders, drive strategic initiatives, and deliver results through effective collaboration, communication, and influence across reputed company levels of the organization.
• Demonstrated people leadership skills through developing high-performing teams, coaching and mentoring talent, fostering accountability, and creating an inclusive environment that supports growth and engagement.

Benefits

• Company-wide bonuses
• Long-term incentives
• 100% company-paid pension benefit
• Matching contributions to 401(k) savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Paid parental leave
• Family building support
• Fitness
• Company-paid life insurance
• Disability insurance
• Disease management programs
• Paid time off
• Employee Assistance Program (EAP)
• Recognition program Apply To this Job