Administrative / Executive Assistant | GumGum | $31 – $42 | Remote (United States)
Full job description About Us: We are looking for an experienced Executive Assistant to join our team! Our company is on a breakout trajectory with an abundance of growth and development opportunities. We allow you a chance to gain experience you would likely, not be afforded in larger organizations or government agencies.
About the Role
We are looking for a team player with strong attention to detail who thrives in supporting others. The successful candidate will be primarily responsible for performing a variety of administrative and clerical tasks. Secondary responsibilities will include accounts receivable and collections tasks as needed.
- Executive / Administrative Assistant Responsibilities Include:
- Performs clerical and administrative tasks including making calls, drafting letters, memos, invoices, timesheets, and attendance reports, and other documents
- Performs office tasks including maintaining records, and performing basic bookkeeping
- Manages training programs and obtains credentials for attendees
- Maintains client accounts on Zoho CRM and records of client interactions with details of inquiries, complaints, or comments.
- Create sales proposals and supporting materials as needed
- Accounts receivable and collections support as needed – including processing payments, resolving outstanding payments, tracking, and reconciling ledger
- Accounts Receivable & Collections Responsibilities Include:
- Creates and sends out new client welcome packets
- Responsible for daily tracking and calls to resolve outstanding payment and data collection issues and generates weekly aging reports
- Manages and ensures meeting monthly cash flow goal
- Reconciles AR ledger to ensure that all payments are accounted for
- Process ACH and credit card payments
- Qualifications
- Minimum 3 years of experience in client relations, administrative support, billing, and collection
- Strong communication skills
- Service-oriented and able to resolve client grievances.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent organizational skills and attention to detail.
- Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
- Technical Skills
- Familiarity with CRM systems and practices
- Extremely proficient with Microsoft Office Suite, especially Excel, Word, PowerPoint
- Experience with QuickBooks (minimum 3 years)
- Compensation and Benefits
- Bonus opportunities – up to $3000 per year based on job performance and meeting preset goals
- 401(k) with company match
- Health, Vision and Dental insurance
- Paid time off
- Overtime is available
Job Type: Full-time/Pat-time Pay: From $31.00 – 42.00 Per Hour
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Schedule:
- Monday to Friday
- Experience:
- Microsoft Powerpoint: 2-3 years (Preferred)
- Microsoft Word: 2-3 years (Required)
- Microsoft Excel: 2-4 years (Required)
Work Location: Remote