Web Developer Needed for Ad Hoc (On-Call) Support on WordPress Sites

Overview

We're a small marketing agency looking for a reliable WordPress developer to serve as on-call backup support for client website emergencies. This is a low-commitment, reactive role — you'd primarily be called in when our in-house developer is unavailable (vacations, time off, etc.) and something urgent comes up on a client site. To be clear upfront: this is not a steady-hours role. Most weeks will be quiet. When we do need you, it's usually because something is broken and a client needs it fixed quickly. You're paid only for the hours you actually work — not for being available. What you'd be doing: - Diagnosing WordPress issues (is it the site? the server? a plugin conflict?) - Hands-on fixes in page builders, PHP, and JavaScript/jQuery - Coordinating with hosting providers and support teams when needed - Communicating clearly with us (and occasionally directly with clients) about what's wrong and how long a fix will take Must-haves - Strong WordPress experience, especially with client-facing production sites - Elementor proficiency - PHP and JavaScript/jQuery skills sufficient to debug and patch custom code - Comfortable accessing hosting environments and troubleshooting server-level issues - Good written English and clear communication - Responsive during business hours (we're US East Coast; time zone overlap with the Americas is a big plus) Nice-to-haves - Prior experience working with marketing agencies or handling multiple client sites - SEO-adjacent technical familiarity (one of our clients has crossover needs) How we'll work together - We'll give you as much advance notice as possible when our in-house dev is planning to be out - For true emergencies, we just need you to respond quickly and get the site back up - We prefer an upfront estimate on tasks when the situation allows, but for "the site is down" moments, we're focused on speed, not billing precision - You'll get scoped access to the specific client sites and tools you need — nothing more, nothing less About us - We're a small, established team with a handful of recurring clients on WordPress. Our team is communicative & easy to work with, and we pay promptly. We're looking for someone we can build a long-term working relationship with — even if that relationship is only a few hours a month. To apply, please include: - A brief note about your WordPress emergency-response experience — ideally an example of a site you triaged and fixed under pressure - Your time zone and typical response window during weekdays - Your hourly rate