Virtual Customer Support Specialist – WFH
Empower Members. Protect Legacies.
About Us
AO Globe Life has a 70-year legacy of delivering exceptional service and trusted insurance solutions to veterans, labor union members, credit union members, and their families. We pride ourselves on offering expert guidance and support, ensuring our members secure the life insurance and supplemental benefits they need to protect their loved ones and build lasting legacies. We are seeking driven and service-oriented professionals to join our team as Remote Insurance Specialists. This role provides a unique opportunity to make a meaningful impact while benefiting from the flexibility and earning potential of a remote work environment.
What We Offer
Fully Remote Position – Enjoy the freedom to work from anywhere. Six-Figure Earning Potential – Competitive, uncapped commissions. Exclusive Warm Leads – No cold calling; leads are provided from our extensive membership database. No Overhead Costs – Focus on what matters most—our members. Top Performance Incentives – Recognition and rewards for outstanding results. Union Membership – OPEIU Local 277. Established Stability – Be part of a 70-year-old organization with a strong commitment to member satisfaction and legendary service.
Key Responsibilities
Engage with members through daily calls, leveraging our warm lead database. Assess financial needs and recommend tailored insurance and supplemental benefits solutions. Deliver exceptional customer service to ensure member satisfaction and retention. Guide members through the application process, addressing questions and concerns promptly. Provide ongoing policy support, including policy reviews, beneficiary updates, and claims assistance. Maintain compliance with all regulatory and ethical standards in life insurance sales and servicing. Ideal Candidate Profile Strong communication skills, both written and verbal. Proficient in organization, time management, and computer-based tools. Self-motivated, detail-oriented, and driven to exceed sales goals. Demonstrated sales experience (preferred). Ability to qualify for a Life Insurance License. Competitive mindset with excellent problem-solving and critical-thinking skills. Comfortable working independently and collaboratively in a remote team environment. Open to feedback, coachable, and eager to implement constructive advice. Eligibility Requirements Must be a U.S. citizen or legally authorized to work in the United States. We are currently unable to hire non-U.S. residents. This role offers an exceptional opportunity to combine your passion for helping others with a lucrative, rewarding career. If you’re ready to take your skills to the next level and make a lasting difference in the lives of others, we encourage you to apply today.