Veteran Program Case Manager

About the position St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability. Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals. Catholic Charities of the Archdiocese of St. Louis through our service line of St. Patrick Center is looking for a Rural Counties Case Manager for the Supportive Services for Veteran Families (SSVF) program supports veterans who are unhoused or at risk of homelessness across nine rural counties. Using a wrap‑around approach, the Case Manager assesses housing needs, develops individualized service plans, coordinates housing and financial stability services, and documents client activities. This position is based in the Festus or St. Charles, MO office and requires reliable transportation for regular travel to meet clients throughout the service area.

Responsibilities

• Assist clients with monthly budgeting.
• Collaborate with SSVF Peer Support services as needed.
• Receive input from SSVF staff regarding housing, mentoring, substance use and other immediate/long term needs.
• Responsible for meeting goal indicators as outlined in the SSVF grant.
• Assist and complete special case management projects as directed by program Manager or program Director.
• Complete daily and monthly departmental paperwork.
• Update clients’ electronic files in CaseWorthy daily, to include communication with clients, services provided, or any internal or external referrals made.
• Create and maintain an organized hard copy file for each client.
• Refer clients to additional resources to address other service needs such as mental health and substance use disorders, and legal assistance.
• Make referrals to other SPC Programs as appropriate.
• Refer clients to local VA medical centers for potential health and financial benefits assistance.
• Develop relationships with clients and their natural supports.
• Work with other employment and veteran services programs within the community and St. Patrick Center staff.
• Networks with federal, state, and local agencies.
• Other duties as assigned.

Requirements

• College degree or 4 to 6 years of equivalent professional experience required.
• Valid and current driver license required (MO residents require Class E).
• Valid and current auto insurance required.
• Reliable vehicle is required.
• Ability to perform effective case management.
• Ability to follow, understand and meet grant requirements including paperwork.
• Interest in helping veterans reach their full potential.
• Ability to work well with a wide range of people in various settings.
• Excellent computer skills and the ability to process large amounts of data.
• Ability to handle confidential information.
• Ability to remain calm in stressful situations.
• Ability to manage a large caseload.
• Available to work a minimum of 37.5 hours a week.

Nice-to-haves

• BSW or related field preferred.
• 1-2 years’ experience working with the unhoused population preferred.
• Veteran status preferred.