Vendor Management Specialist - Remote (2 Openings)

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at https//divihn.com/find-a-job/ to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Sri at (630) 847-0953 Title Vendor Management Specialist - Remote (2 Openings) Duration 12 Months with the possibility of extension for one more year Location Remote Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Description This is a non-exempt role. The Vendor Management Specialist is responsible for overseeing the end-to-end lifecycle of third-party vendors, with a primary focus on onboarding new vendors and offboarding existing vendors. This role ensures that all vendors meet organizational, legal, compliance, and operational requirements, while maintaining accurate records and minimizing risk throughout the vendor lifecycle.

Key Responsibilities

Vendor Onboarding Coordinate and manage the onboarding process for new vendors from initiation to activation Collect and verify required documentation (contracts, compliance forms, tax information, insurance certificates, etc.) Conduct due diligence, including risk assessments, background checks, and regulatory compliance reviews Collaborate with legal, procurement, finance, and IT teams to ensure all onboarding requirements are met Set up vendor profiles in internal systems and ensure data accuracy Communicate onboarding status and requirements clearly to vendors and internal stakeholders Ensure adherence to company policies, regulatory requirements, and industry standards Vendor Offboarding Manage the structured offboarding process for vendors, including contract termination and closure activities Ensure all contractual obligations are fulfilled or properly terminated Coordinate with internal teams to revoke system access, retrieve company assets, and close accounts Verify final payments, resolve outstanding invoices, and ensure financial reconciliation Maintain proper documentation and audit trails for all offboarding activities Identify and mitigate risks associated with vendor termination Vendor Lifecycle Management Maintain an up-to-date vendor database and documentation repository Track vendor performance, compliance status, and contract timelines Support audits and provide reporting related to vendor onboarding/offboarding activities Continuously improve onboarding and offboarding processes for efficiency and compliance Qualifications Bachelor's degree in Business Administration, Supply Chain, Finance, or a related field (or equivalent experience) required 2 5 years of experience in vendor management, procurement, or third-party risk management Strong understanding of vendor lifecycle processes, compliance, and risk management Experience with vendor management systems or ERP platforms (e.g., SAP, Oracle, Coupa) Excellent organizational skills and attention to detail Strong communication and stakeholder management skills Projects supported Onboarding non-product vendors (primarily IT-related tools) and coordination with quality, BTS (IT), and product owners. Some interaction with AI onboarding workflows handled by a sister team. Day-to-day responsibilities Coaching product owners and vendors through highly complex onboarding forms (often 25 pages, 700 questions), facilitating working sessions, submitting documentation for quality approval, and managing multiple vendors simultaneously. Key interactions Vendors, Applications Operations team, Product Owners, Quality teams, BTS/IT, and senior leaders (Directors, Sr. Directors, VPs). Success in first 90 days Ability to independently manage complex forms, lead vendor onboarding sessions, communicate professionally with senior leaders, and manage multiple vendors at once. Industry experience Medical or pharmaceutical experience is preferred but not required; open to candidates from any industry. Systems used daily ServiceNow (primary), Agile tools, and multiple internal client systems (approx. 10 total). Personality traits Highly professional, confident communicator, detail-oriented, comfortable working with senior leadership, patient and collaborative Top 3 required skills Exceptional professional communication, ability to manage complex documentation, strong stakeholder engagement/coaching skills. Top 3 preferred skills Vendor onboarding or vendor management experience, experience handling regulated processes, background similar to mortgage or form-heavy industries. Preferred Skills Knowledge of regulatory