Trust and Safety Lead
The Role We are hiring a Trust & Safety Lead to build and own OpenRouter's Trust, Safety, and Compliance function. This is a 0 1 role. You will define policy, build systems, and handle operations, then scale the function over time.
- Core Challenges
- Enforcing different model provider policies through a unified API
- Preventing users from routing around restrictions
- Designing sanctions and export controls with imperfect signals
- Balancing developer experience with enterprise controls
- Detecting coordinated abuse across accounts, usage, and payments
Responsibilities
- Policy & Enforcement
- Define policies across accounts, payments, and API usage
- Ensure compliance with sanctions and regulatory requirements
- Translate provider policies into platform-level enforcement
- Design enforcement actions and appeals
- Systems & Risk
- Build a risk-based system driven by aggregated signals
- Develop unified risk scoring and tiered enforcement
- Partner with engineering on sanctions controls, identity validation, and enforcement systems
- Introduce ML-assisted detection for fraud and abuse
- Operations (0 1)
- Handle investigations, enforcement decisions, and appeals
- Build workflows while operating them
- Use AI for triage and decision support
- Turn operational learnings into scalable systems
- Provider & Enterprise
- Partner with model providers on policy alignment and escalations
- Define enterprise controls (allowlists, policies, auditability)
- Coordinate across engineering, legal, and go-to-market
- Scale
- Build and scale the function across policy, systems, and operations
- Establish monitoring, escalation frameworks, and KPIs
- Qualifications
- Experience building or scaling trust & safety, risk, or compliance systems
- Strong understanding of sanctions, fraud, and enforcement systems
- Experience working cross-functionally with engineering, legal, and operations
- Ability to design and operate data-driven systems
- Builder mindset with comfort in 0 1 and ambiguous environments
- Why OpenRouter
- Work at the center of the AI infrastructure stack as enterprises define how they adopt LLMs.
- High ownership and visibility with direct impact on how OpenRouter is perceived in the market.
- Competitive compensation, including base salary and equity.
- Fully remote team with a strong culture of autonomy and trust.