Travel Customer Service Representative
We are expanding our remote travel coordination team and seeking detail-oriented professionals to assist with itinerary coordination and client reservations. As a Travel Customer Service Representative, you will support clients in planning and booking travel arrangements while providing professional, organized service in a fully remote environment. Structured onboarding and ongoing team support are provided. Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.
Key Responsibilities
Support clients with booking flights, hotels, cruises, and tailored holiday packages. Communicate professionally via email, phone, and online chat. Research destinations, offers, and travel options to suit each clients needs and budget. Prepare personalised travel itineraries and simple proposals or quotes. Resolve booking questions and provide solutions quickly and efficiently. Maintain accurate client details and booking records. Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions. What Were Looking For Excellent communication and interpersonal skills. Friendly, professional manner with strong attention to detail. Self-motivated, organised, and able to work independently. Confident using computers, email, and online tools. Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions. Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential. Technical Requirements Laptop or desktop computer. Reliable broadband internet connection. Smartphone for communication and updates. Quiet workspace suitable for client conversations.
What We Offer
Fully remote work structure Flexible scheduling framework Structured training and ongoing support Collaborative team environment Access to industry-related travel benefits