Telephonic Triage RN
Position Summary XstremeMD is seeking a full-time Bilingual Registered Nurse Case Manager (Spanish/English required) to provide telephonic medical case management services for injured and ill workers. This role is responsible for assessment, planning, coordination, and evaluation of care to ensure timely, cost-effective treatment and safe return to work. The RN Case Manager serves as a liaison between employers, insurance carriers, medical providers, attorneys, and employees to monitor progress and facilitate optimal outcomes. This position works remotely in a professional home office environment. Mandatory Requirements
- Must be fluent in Spanish and English (verbal and written) – REQUIRED
- Active, unrestricted RN license (multi-state licensure preferred)
- Associate or Bachelor of Science in Nursing
- Minimum 2+ years of clinical nursing experience
- Strong telephonic communication and documentation skills
- Ability to work independently in a remote setting
- Must pass background check and drug screen
Preferred Qualifications
- ER or ICU experience
- Case Management or Workers’ Compensation experience
- CCM certification (or willingness to obtain when eligible)
Key Responsibilities to Highlight
- Telephonic injury triage and assessment
- Coordination of medical treatment plans
- Ongoing follow-up and documentation
- Communication with employers, carriers, and providers
- Facilitate return-to-work planning
- Maintain quality and productivity standards
Work Environment
- Full-time, non-exempt
- Remote/work-from-home
- Primarily phone-based role
- May include occasional evening, weekend, or holiday hours