Techniker im Vertriebsinnendienst (m/w/d) - Retail

Retail Technology Consultant See every personal purchase as an opportunity to drive innovative technologies in retail? Do you care deeply about supporting customers with your technical expertise during the digital transformation? Then shape the future of the retail sector with us! Your tasks:

• Technical analysis, consulting & creation of SOWs (Scope of Work): You capture the requirements of our customers in the retail environment and develop tailored, innovative solution concepts that optimize their business processes.
• Support of sales: As a technical expert, you accompany our sales team throughout the pre-sales process – from creating detailed technical presentations and proof-of-concepts to working out convincing offers.
• Customer workshops & product demonstrations: You conduct workshops and demos to present complex technical solutions in an understandable way and to demonstrate the value of our products impressively.
• Documentation & CRM maintenance: You document technical customer requirements and solution concepts and maintain them in modern CRM tools to efficiently manage all sales activities.
• Knowledge transfer & training: You create technical documentation and training materials and conduct training for internal teams and customers.
• Observing technology trends: You follow current developments (e.g., AI-assisted video analysis, cloud and edge solutions) and derive action recommendations for our product strategy from them.

Your profile:

• Technical expertise & innovation spirit: You are excited about penetrating complex technical connections and converting them into practical, customer-oriented solutions.
• 2-5 years of experience in retail: Ideally, you bring solid knowledge and proven success in retail – especially in dealing with technologies such as video & AI, RFID, self-checkout, inventory management, or retail analytics.
• Convincing communication skills: You are able to present technical facts understandably and convince both technical and commercial stakeholders.
• Team player & proactive problem solver: You work independently and in a team to develop the best possible solutions for our customers.
• Analytical & structured working: You analyze customer needs precisely and derive tailor-made technical concepts from them.
• Fluent in language: Very good German and English skills in speech and writing complete your profile.
• Flexibility & willingness to travel: You are ready to be on-site at our customers throughout Germany and present tailor-made solutions directly.

What we offer you:

• A motivated team that passionately supports each other
• A structured onboarding and comprehensive introduction to our products and processes by experienced mentors
• Short decision-making paths and excellent opportunities for personal and professional development
• Flexible working models and 30 days of vacation
• An attractive company car policy, also for private use
• Exclusive benefits at numerous partners in the areas of fitness, fashion, travel, and more
• An extensive training library with subject-specific courses for continuous professional development

We are looking for people who, with technical expertise and commitment, drive the digital transformation in retail – are you ready? Then we look forward to your compelling online application via the "Apply Now" button. Please include your salary expectations and your earliest possible start date. If you have any questions, Isra Ismail is available at [email protected]. Sensormatic Solutions is the leading global portfolio for retail solutions from Johnson Controls, providing tailored operational information and enabling intelligent, connected customer engagement. Our digital portfolio combines details on inventory management and customer behavior with retail and third-party solutions. This way, we enable operational excellence on a large scale and create unique shopping experiences.