System Administrator (remote job, LATAM)

Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes. Position type: Full-time Location: Remote job (worldwide, LATAM) Reports to: Chief Development Officer Department: IT and Development

Job Description

We are seeking a talented, passionate experienced system administrator to work with our team. If you’re an experienced, proactive, hard-working, organized, detail-oriented and professional system administrator with excellent communication skills in English, please read our requirements carefully and apply for this exciting position.

Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and database performance
• Configuring and maintaining the networked computer system, including hardware, system software, and applications.
• Ensuring data is stored securely and backed up regularly.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Replacing and upgrading defective or outdated components when necessary.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches to improve the networked computer system.
• Providing technical support when requested.
• Documenting any processes that employees need to follow in order to successfully work within our computing system.

Qualifications

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 3-5 years of database, network administration, or system administration experience
• Proficient experience in managing AWS servers - Auto scaling, fundamental understanding of security management, performance monitoring, backup automation
• Knowledge and experience in the management of CD/CI tools such as Jenkins
• Understanding of Office 365 basics plus advanced concepts - mail auditing, filtering, Spam prevention etc.
• Experience in managing email delivery services like Mailgun
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• A proven track record of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Relevant degree or diploma in Information systems or information technology.
• Microsoft MCSE / CCNA certification or similar.
• Past experience administering server-side technology and networked computing systems.
• Familiarity with SQL and database operations.
• Ability to prioritize a wide range of workloads with critical deadlines.
• Availability outside of working hours to resolve emergency issues promptly.
• Excellent critical thinking and problem-solving skills.
• Patient and professional demeanor, with a can-do attitude
• Attention to detail and excellent communication skills are needed for the position
• Cybersecurity knowledge is a plus

Candidates should be prepared to take additional tests/interviews. The full process includes two interviews - one with HR and one with the head of the IT team. This is a full-time remote position with benefits such as: - Paid and non-paid time off, including vacations (16 days per year), holidays (16 days per year), Sick Leave, Marriage Leave, Birthday Leave, Parental Leave and Funeral Leave. - Bonuses such as Employee of The Month, Outstanding Performance Bonus and Anniversary Bonus. - Career development and growth with paid webinars and courses.