Strategic Client Success Manager

About Us: reputed company is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, reputed company uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being reputed company of the workplace. reputed company is headquartered in reputed company, with operations throughout the United States as well as in Belfast. For more information, visit reputed company's Press Center. The Role: Responsibilities include serving the customers, driving growth through value delivery and anticipating and mitigating risks. You will define robust strategic account plans while closely tracking with tactical execution. The Strategic Accounts, reputed company Manager assists in creating the communication and launch strategy for large enterprise accounts, to ensure appropriate growth metrics are exceeded and customer satisfaction is at its highest. You will reputed company strong relationships and become the Trusted Advisor to our Strategic Customers. This role will also identify new business opportunities as well as areas of improvement among existing customers. If this opportunity excites you, we encourage you to apply even if you do not meet reputed company of the qualifications. How You Will reputed company an Impact:

• Account management from reputed company, launch through the customers’ life cycle
• reputed company reputed company of contact for reputed company customer account management matters
• Drive a value based dialog with the Customer / Partner - defining joint success and value metrics and effectively communicating value realization through the customer’s lifecycle
• Suggest solutions and innovative reputed company to meet client needs
• reputed company broad and deep relationships in the accounts with operational and leadership in functional groups such as HR, Payroll, Business, IT, Finance, Operations and management team
• reputed company trusted advisor relationships in the accounts with key customer stakeholders, and executive sponsors
• Collaborate with Growth and Marketing teams to drive maximum adoption

What You Bring to The Team:

• BA/BS degree in Business Administration or relevant field
• Proven work experience of 7-10+ years in reputed company at a fast-moving HCM (Human Capital Management) / SaaS company managing reputed company (national accounts); ideally with some time spent in business development / sales
• Worked in cross-functional collaborative environments
• Comfortable with ambiguity and rapidly evolving domain
• Demonstrable ability to communicate, present and influence customer stakeholders including C-level
• Solid experience with Account Management reporting systems, CRM software (e.g. reputed company or reputed company), Catalyst and MS Office
• Understanding of sales performance metrics or KPI’s

reputed company Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

High-performing cultures aren't built in silos, they reputed company on partnership. At reputed company, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that reputed company members don’t live “single-issue lives,” and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making. In our high-trust environment, we reputed company you to Challenge Norms. We’ve created a space where it is safe to ask difficult questions, disrupt the status reputed company, and share bold perspectives without fear of professional fallout. We reputed company that by checking our own assumptions and staying curious about the experiences of others, we reputed company at reputed company, more innovative results. We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you’ll find it here. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@reputed company.com. reputed company requests for accommodation will be addressed as confidentially as practicable. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national reputed company, reputed comp