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Specialist, Media Operations

Work from home Full-time role Hiring

Monks is a global, digital-first, data-driven marketing and technology services company. They are seeking a Specialist in Media Operations to support, manage, optimize, and report on media campaigns for a portfolio of clients, ensuring effective communication and collaboration within the team.

Responsibilities

  • Own campaign planning, builds, and ongoing management of our clients’ media efforts, including QA
  • Own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution
  • Work effectively with team members to complete day-to-day tasks for both clients and internal efforts
  • Collaborate with peers to receive learnings from both internal and external sources
  • Execute on media platforms across Programmatic, Social, and Search channels such as, but not limited to…
  • Utilize internal tools and processes for day-to-day work and task completion, e.g. Slack, GSuite, Salesforce, Workday, etc
  • Keep up to date on Monks offerings and identify opportunities to enhance client services

Skills

  • Intermediate proficiency in at least two platforms relevant to our Media team and conceptual understanding of the Media landscape and how platforms fit into the ecosystem
  • Ability to identify and act on explicitly stated problems, roadblocks, and next steps
  • Ability to work with and contextualize data on a regular basis, including identification of necessary and/or helpful inputs, accurate and consistent manipulation of data sets, and analysis against data to identify trends, outliers, and/or important outputs
  • Ability to run effective internal and/or external meetings, inclusive of agenda-building, note-taking, material preparation, and identification of action items
  • Strong written and verbal communication skills with working with both internal and external stakeholders
  • Strong organizational skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities
  • Strong self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers
  • Experience working in a professional setting with team members and clients
  • 1-2 years or more in a relevant Media role or environment

Benefits

  • Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
  • Generous PTO and 15 company-wide holidays
  • 401k with company contribution
  • Paid parental leave
  • Work-life balance with an emphasis on personal well-being
  • Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
  • A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!

Company Overview

  • Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It was founded in 2014, and is headquartered in Shrewsbury, Shropshire, GBR, with a workforce of 5001-10000 employees. Its website is https://www.monks.co.uk.
  • Company H1B Sponsorship

  • Monks has a track record of offering H1B sponsorships, with 2 in 2026, 1 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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